Field Service Technician - San Diego, United States - Vortalsoft

Vortalsoft
Vortalsoft
Verified Company
San Diego, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
**Field Service Technician

  • Southern, CA**Looking for a D1 Field Service Technician to cover Southern California (Los Angeles/ San Diego area). This will be a general territory assisting multiple customers in the geography.


Looking for a tech with mechanical abilities and printer skills first and foremost, with some pc skills needed as well.

Preference will be given to techs with mechanical/printer skills and experience. Wide Format printer skills/experience a plus.
Must have an active driver's license and Proof of Covid vaccination, along with their own reliable transportation.

The Field Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.


General FST responsibilities:


  • 40hrs/week (oncall nights/weekends required).
  • Must be able to work overtime when required (limited OT with Manager approval beforehand).
  • Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
  • Provide quality customer support and relations through use of customer management skills and other D1Employees.
  • Diagnose machine performance problem.
Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches

  • Installing and repairing Servers
  • Troubleshoot and installing in LAN-WAN environments
  • Provide some desk side technical support for hardware and software
  • Perform analysis to effectively identify potential problems to eliminate problems in the future
  • Maintain requisite technical competence to support the hardware and software
  • Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
  • Taking appropriate actions to mitigate or eliminate hardware/software problems
  • Handle General Territory.
  • Perform applicable preventative maintenance, per OEM specifications

Required Skills:


  • A+, Vehicle, ability to travel overnight and pull after hours oncall
  • Standby and travel are a requirement, normally 150 mile radius
  • Needs mechanical abilities and printer skills as well as PC repair and software

Required Education

  • High school/College/Military/Tech School/IT course.

Required Years of Experience:


  • 2+ Years

Job Types:
Full-time, Contract


Pay:
$ $26.00 per hour


Schedule:

  • 8 hour shift

Work setting:

  • Outdoor work

Experience:


  • Field service: 3 years (required)
  • Hardware trouble shooting: 3 years (required)
  • Break fix: 3 years (required)

Willingness to travel:

  • 75% (preferred)

Work Location:
On the road
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