- Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
- Dispatch calls to routes based upon designated route and driver location.
- Perform driver check-ins at day's end to ensure complete and accurate paperwork completion.
- Distribute, collect and review route sheets for proper days end data entry.
- Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
- May perform some additional responsibilities as assigned by the Operations Manager.
- Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
- Works with routing specialists to optimize routes.
- Fields incoming calls / emails from customers.
- Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
- Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
- Records and document information from drivers and distributes to appropriate departments.
- Communicates with maintenance shop personnel.
- Must be able to communicate effectively and professionally via email, telephone and two way devices.
- Perform other job-related as assigned
- High School Diploma or equivalent
- One or more years' experience in transportation, dispatch or customer service
- Strong communication and interpersonal skills.
- Strong customer focus.
- Proven ability to multi-task & ability to prioritize tasks.
- Proficient in MS Outlook, Excel, Word.
- Knowledge of industry an asset.
- Advanced skill level with software applications and word processing accuracy including adequate typing speed.
- Required to work extended hours including occasional weekends.
- Ability to stand, sit, walk, use hands and fingers, talk and hear.
- Visual
- Work in indoor office environment 95% of the time.
- Noise level is usually moderate.
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Public Safety Dispatcher
1 week ago
Affordable Transport Lakeland, United StatesA career with ATI (a division of MedFleet) is more than a job; it's a commitment to providing the citizens of our communities with the peace of mind that one of the most skillful and technologically advanced emergency response teams in the nation is on the way. If you are looking ...
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Flight Dispatch
2 weeks ago
Golden Gate Group Medulla, FL, United States Freelance**Businesswings**, a subsidiary of **Sovereign Speed**, currently operates a fleet of four cargo aircraft, including Cessna C208 Caravans and Dornier Do 228s, for both scheduled and charter flights throughout Europe. With over 30 years of experience, we have become a reliable tra ...
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Dispatcher (Night Shift)
1 week ago
Quirch Foods Winter Haven, United States**Key Responsibilities**: · - **Dispatching and Routing**: Coordinate the daily dispatching and routing of LTL shipments to maximize efficiency and minimize costs. · - **Communication**: Serve as the primary point of contact for drivers, carriers, and customers to provide updates ...
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Field Service Dispatcher
2 days ago
Ring Power Corporation Riverview, United StatesMain Duties & Responsibilities: · **Primary Job Role**: · Ensures that all assigned work is conducted in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal prot ...
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Dispatcher (male/female/diverse)
2 weeks ago
Skyline Solutions Plant City, FL, United States Freelance**Dispatcher (m/f/d)**: Plant City, FL · Experience Level (Junior Level) · Experience in Commercial Professions (Other) · **Why Löwenstein Medical?**: · **Taking new paths.** But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and pr ...
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Warehouse Lead/Dispatcher $40K +
2 days ago
1-800-Radiator Lakeland, United StatesJob Type · Full-time · Description · If you are looking for a stable company that offers growth, then you have found that company We currently have twenty-eight warehouse locations in nine different states and are still growing Our company is always looking for talent that will ...
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Warehouse Lead/Dispatcher $40K +
5 days ago
1-800 Radiator Lakeland, United StatesJob Description · Job DescriptionDescription:If you are looking for a stable company that offers growth, then you have found that company We currently have twenty-eight warehouse locations in nine different states and are still growing Our company is always looking for talent tha ...
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Horizon Technologies Poinciana, United StatesJob in Liestal: The control center is the heart of the operation. You have a constant overview of the traffic operations, can identify the essentials in complex situations, and act accordingly with a solution-oriented approach. You are able to dispatch quickly and flexibly to mai ...
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Safety Officer
1 week ago
Florida Southern College Lakeland, United StatesThe Safety and Security Officer performs safety, loss prevention, parking and traffic control duties within an assigned area of the campus, conducting regular vehicular and foot patrols and responding to emergency situations as appropriate. The Safety Officer enforces campus park ...
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Dispatcher (m/f/d) at Stuttgart Airport
2 weeks ago
Orion Innovations Lake Wales, FL, United States FreelanceAre you looking to work where others go on vacation? · Then you've come to the right place · We are a unique freight forwarding company located at Stuttgart Airport. · Short distances, an individual team that is motivated, performance-oriented, and always ready to push the limits ...
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Training to become a professional driver
1 week ago
NebulaTech Lakeland, United StatesOn behalf of the future - we move ideas: From waste to raw materials, from biomass to electricity, from waste to heat, from water to life. More than people work at REMONDIS on holistic solutions that balance progress and resource conservation. Together, again and again, worldwide ...
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Dispatcher (m/f/d) for Orient traffic
1 week ago
Sapphire Enterprises Orient, United Statesbody.coreCSB .fontcolorb6a533a1 h2{ color: #1A3682 important;}ul { list-style-type: square;}ul li::marker {color: #1A3682;} · Job ID 925 / Full-time/ Part-time: Full-time / Job Category: Logistics / Temporary/Permanent: Permanent · "Logistics is people business" - this motto cle ...
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Omega Dynamics Combee Settlement, United StatesWHAT TO EXPECTThe s.Oliver central warehouse in Rottendorf is your new place-to-be: Here you will learn everything about warehouse logistics · From goods receipt, sorting and inspection to goods dispatch - you have an overview and ensure that everything runs smoothly in the wareh ...
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HVAC Dispatcher
6 days ago
Polk Air Conditioning & Heating Inc. Auburndale, United States Full timeWe are currently seeking an energetic person with excellent communication skills. · You must be a problem solver, multi-tasker and great customer service skills · Responsibilities of the HVAC Dispatcher:Receive status calls from, and follow-up with technicians in the field. · Sc ...
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HVAC Dispatcher
4 weeks ago
Polk Air Conditioning & Heating Inc. Auburndale, United States Full timeWe are looking for a phenomenal staff member to join our customer service and dispatch team. · Our office has a very upbeat, fun environment. The happier our customers are, the more fun we have · Duties may include:Provide fast, friendly and fun customer service. · Communicate w ...
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Site Dispatcher
2 days ago
Manada Technologies Polk City, United StatesJob Description · Job DescriptionThe Site Dispatcher that Manada is looking for will be a great listener, a strong communicator, and diligent in completing tasks. The right person will also have exceptional organizational skills and an ambitious attention to detail. The ideal can ...
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Dispatcher (Night Shift)
1 week ago
Quirch Foods Winter Haven, United StatesQuirch Foods is seeking a detail-oriented and proactive LTL Dispatcher to join our transportation team. The LTL Dispatcher will be responsible for coordinating the efficient transportation of less-than-truckload (LTL) shipments to ensure timely delivery to our customers. The idea ...
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Dispatcher Administrative Assistant
4 days ago
Steadfast San Antonio, United StatesJob Descripion · • This is NOT a remote position* · What you will do? · • Assign day to day activities to the technicians /schedule preventative maintenance, demand repair, and quoted work. · • Communicate with customers via phone and email · • Identify improvement opportunities. ...
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Field Service Dispatcher
20 hours ago
Ring Power Riverview, United StatesMain Duties & Responsibilities: · Primary Job Role: · Ensures that all assigned work is conducted in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protec ...
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Project Manager
1 week ago
Sapphire Enterprises Auburndale, United StatesIVU Traffic Technologies has been ensuring efficient and environmentally friendly public transportation for over 45 years with more than 1,000 experts. As a continuously growing IT company in a growing market, IVU develops integrated standard products that cover all processes of ...
Dispatcher - Lakeland, United States - GFL Environmental Inc.
Description
A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity.Key Responsibilities:
Requirements:
Knowledge, Skills and Abilities:
Physical/Mental Demands:
Requirements:
include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Working Conditions:
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
