Jewelry Consultant Scottsdale - Rinv

Rinv

Verified Company

Scottsdale, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

They will be working in the newbury st location utnil the Chestnut Hills Location opens in spring.

Luxury Retail Sales Experience:
Minimum of one year of experience in luxury retail sales.

Weekend Availability:
Willingness to work weekends.

Communication and Presentation Skills:
Excellent communication and presentation skills are essential for this position.

As a Jewelry Consultant, you will play a pivotal role in guiding customers through their jewelry purchasing journey, delivering memorable and personalized experiences

Your responsibilities include:

Customer Guidance:
Assist customers in making purchases through both in-person and virtual appointments, ensuring each interaction is personalized and unforgettable.

Sales Lead Management:
Effectively handle a high volume of incoming sales leads to achieve individual and team goals and revenue targets.

Online Customer Support:

Proactively respond to online customer inquiries, offering sales assistance via live chats and phone calls, with a focus on providing a luxury customer experience that reflects the quality of our products.

Continuous Improvement:

Review customer feedback surveys and online reviews, collaborating with your leaders to enhance the customer experience and improve sales performance.

Sales Strategy:

Employ sales strategies and innovative problem-solving techniques to guide customers through various purchasing decisions, including ring settings and diamond selections.

Product Knowledge:
Develop and showcase extensive product knowledge, particularly concerning our diamonds, gemstones, and fine jewelry.

ERP Utilization:
Efficiently use our ERP system to manage tasks and facilitate cross-functional communication.

Brand Advocacy:
Serve as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

Pay:
$ $21.00 per hour

Benefits: