Ocean Import Specialist/bilingual Mandarin - Diamond Bar, United States - YQN Logistic
3 weeks ago
Description
Who we are
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.
Responsibilities:
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Track and trace shipments as required
- Utilize Process Monitors and Workflows on daily basis
- Ensure timely movement and delivery of freight to customers
- Ensure documents are timely sent to customer or broker for customs purposes
- Ensure accurate and timely client invoicing
- Interact with our customers in arranging their shipments, exceeding customer service expectations
- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
- Meet compliance at all times to regulations.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers' standard operating procedures are followed and updated
Requirements:
- Bachelor's degree preferred
- Proactive and positive attitude
- Solid knowledge of import ad export
- Excellent communication and interpersonal skills
- Excellent customer service and client relations skills
- Quick critical thinking and problemsolving abilities
- Ability to use computers, software and other technology for inventory and communication purposes
- Excellent interpersonal, written, and verbal communication skills
- Have passion in logistic and desire to grow with our fantastic team
- Freight forwarding experience preferred
- Proficient in English and Mandarin is a plus
Benefit:
- 401(k)
- Health, Dental and Vision insurance
- Pay time off
- Bonus pay
Pay:
$4, $5,500.00 per month
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Associate (preferred)
Experience:
- fright forwarding: 2 years (preferred)
Language:
- Mandarin (preferred)
Ability to Relocate:
- Diamond Bar, CA: Relocate before starting work (required)
Work Location:
In person
