Program Manager, Dental Health Services - Houston, United States - Harris County

Harris County

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Description:

Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States.

HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County.

Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:

The Dental Health Services (DHS) Program Manager supports both clinical and non-clinical services through management of personnel, grant fiscal management and operations oversight.

Supervises clinical dental services, the clinical practice of dental providers and the delivery of dental services across programs. Supports day-to-day decisions while providing updates to divisional leadership. Provides patient care as assigned.

Ensure compliance in accordance with the federal, state, and local laws; rules, and regulations; and policies, procedures, and guidelines of HCPH.

Duties & Responsibilities:

Oversees clinical operations and supervises five or more staff dentists. Also functions as a team member, providing direct patient care as assigned. Monitors staff to ensure strict adherence to all policies, procedures, and established protocols.
Provides direction, guidance, and leadership to DHS program staff as it relates to the dental programs, operations, and functions. Directly oversees all program operations in the absence of the DHS Program Director. Assures delivery of dental care is consistent with dental provider certification and standards of care.
Works closely with the DHS Program Director to develop, administer and monitor the DHS budget. Develops justifications for budgetary recommendations and/or adjustments.
Monitors progress toward successful achievement of DHS metric goals, regularly notifies divisional and program leadership of progress. Assists in preparing various statistical reports relating to patient services and grants.
Partners with DHS Program Director and department leadership to ensure efficient assessment, planning, and implementation of new dental programs and services according to established timelines.
Assures proper program personnel development and direction, including activities related to recruitment, selection, training, professional development, effective communication, evaluation and discipline within DHS. Coaches and develops staff to support and encourage teamwork and employee engagement while ensuring maximum productivity, operational excellence, and efficiency of DHS.
Oversees and monitors the daytoday workflow and schedule of programs. Maintain standardization of dental programs and identify opportunities to improve clinical and nonclinical processes.
Collaborates with administrative support team to ensure optimal function and customization of the electronic dental record incorporating changes when needed.

Harris County is an Equal Opportunity Employer-
Requirements:
Education:

Dental degree (Doctor of Dental Surgery or equivalent) from an accredited school of dentistry

Experience:

At least three (3) years' experience in a supervisory role within a dental clinic environment
At least three (3) years' experience in a dental clinical setting as a practicing dentist

Licensure:

Texas Dental License
DEA Registration
BLS for Healthcare Providers
Valid TX driver license upon hire

Knowledge, Skills and Abilities

Ability to employ excellent customer service while working with a diverse community and staff
Excellent delegation and assessment skills
Knowledge of the principles and practice of public health dentistry and community oral health programs
Selfdirected with a high degree of critical thinking, independent judgment, problem solving ability
Strong written and oral communication skills, and ability to multitask and adjust priorities as needed
Proficient in MS Office Suite (Word, Excel, Power Point, Outlook, Teams) and Electronic Dental Record

Core Competencies

Organizational Leadership

Understands the organizational mission
Understands ethics and public good; is concerned with public trust
Demonstrates respect for the opinions and beliefs of others

Collaboration

Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs

Innovation