-
patient access specialist
1 day ago
Covenant Health (Tennessee) Knoxville, United StatesOverview · Patient Access Specialist, Centralized Scheduling · PRN/OCC, Varied Hours, Day Shift · Covenant Health Overview: · Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals ) and over 85 outpatient and specialty services ) , and Covenant M ...
-
Patient Access Specialist
3 days ago
University of Tennessee Knoxville, United StatesPosition Summary: · Serves patients, clients, hospital departments and co-providers with an efficient and effective registration process with lead responsibility while encouraging a team effort. They answer phones and schedule patients for appointments. · Position Qualification: ...
-
patient access specialist
1 week ago
Covenant Health (Tennessee) Knoxville, United StatesOverview Patient Access Specialist, Centralized Scheduling Full time, 80 hours per pay period, Day shift Covenant Health Overview: Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals ) and over 85 outpatient and specialty services ) , and Coven ...
-
patient access specialist
1 week ago
Covenant Health (Tennessee) Knoxville, United StatesOverview · Patient Access Specialist, Centralized Scheduling · Full time, 80 hours per pay period, Day shift · Covenant Health Overview: · Covenant Health is East Tennessee's top-performing healthcare network with 10 hospitals ) and over 85 outpatient and specialty services ) , a ...
-
patient access specialist hosp
3 days ago
Blount Memorial Hospital Maryville, United StatesPATIENT ACCESS SPECIALIST JOB SUMMARY · A Patient Access Specialist is responsible for patient pre-registration, registration, admission, and/or order entry at one of the following locations: BMH Outpatient, Emergency Department (ED), or ETMG Ancillary. Responsible for account ac ...
-
patient access specialist ed prn
1 day ago
Blount Memorial Hospital Maryville, United StatesPATIENT ACCESS SPECIALIST JOB SUMMARY · A Patient Access Specialist is responsible for patient pre-registration, registration, admission, and/or order entry at one of the following locations: BMH Outpatient, Emergency Department (ED), or ETMG Ancillary. Responsible for account ac ...
-
patient access specialist ed prn
2 weeks ago
Blount Memorial Hospital Maryville, United StatesPATIENT ACCESS SPECIALIST JOB SUMMARY Responsible for patient pre-registration, registration, admission, and/or order entry at one of the following locations: BMH Outpatient, Emergency Department (ED), or ETMG Ancillary. Responsible for account accuracy, processing point-of-servi ...
-
Assistive Technology Specialist
1 week ago
University of Tennessee Knoxville, United States Full timeAssistive Technology Specialist - Student Disability Services XL Description Position Announcement · Assistive Technology Specialist · Student Disability Services · Student Disability Services within the Division of Student Life invites applications for the position of Assi ...
-
Med Imag Tech III-MR
1 week ago
Albany Medical Center Careers Knox, United States Permanent, Full timeDepartment/Unit: · Magnetic Resonance ImagWork Shift: · Evening (United States of America)Salary Range: Min. $28.99/hr - Max $46.39/hr The Magnetic Resonance Imaging (MRI) Technologist under the direction of the Medical Director and/or Section Head, the Clinical Specialist, the M ...
-
InsideHigherEd Knoxville, United States Administrative Jobs ,Early Childhood Regional Access Coach/Specialist · The Regional Access Coach/Specialist will work closely with key stakeholders at the Early Learning Division and the Division of Special Education and Intervention Programming at the Tennessee Department of Education (TDOE) and w ...
-
Locum Physician
1 week ago
LocumJobsOnline Knoxville, United States Full timeLocumJobsOnline is working with Weatherby Healthcare to find a qualified Obstetrics and Gynecology MD in Kingsport, Tennessee, 37660 · About The Position · Interested? Give Weatherby a call today and speak with one of our specialty-specific consultants for available dates and det ...
-
Family Medicine Job in Jefferson City, Tennessee
2 weeks ago
Britt Medical Search Knoxville, United StatesSeeking providers to help expand services in Family Medicine . Providers will serve 2 hospitals on behalf of Medical Group. Prefer five years experience. · Utilize Services at Hospital and Medical Center · Employed positions · Outpatient Only · Office space is currently avail ...
-
Britt Medical Search Knoxville, United StatesSeeking a BE/BC Hematology/Oncology Physician to join established group in TN. · Physician will join 2 additional Oncologists and APPs. The APPs manage infusion services and see acute & symptomatic patients working under the direct supervision of the physician group. There is a l ...
-
Future Opening: Relationship Manager
1 week ago
ComForCare Fort Mill, United States Part timeAt ComForCare Home Care, we value our employees like family. We celebrate success and have fun. Our focus is to help our clients and employees live their best lives possible. Join our team and be a part of a certified · Be a part of something special: · Work with a great team. · ...
-
Service Product Support Specialist
6 days ago
WMH Knoxville, United States Full timeTake Your Career to New Heights as a Service Product Support Specialist · Why Join Us? · At WMH, we're not just a company; we're a vibrant community of honor, rewards, and limitless growth · WMH, () is a 35+ year-old organization, a dynamic leader in the Southeast's rapidly ...
-
release information spec
3 weeks ago
Covenant Health (Tennessee) Knoxville, United StatesOverview: · Release of Information Specialist · PRN/OCC, Hours vary, Day Shift · Covenant Health Overview: · Covenant Health is East Tennessees top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our a ...
-
Computer User Support Specialist
3 weeks ago
Hyperion Biotechnology Fort Knox, United StatesJob Description · Job DescriptionHyperion Biotechnology, Inc. has been providing services to federal government customers for over 20 years. Our customers receive comprehensive services to meet the specified requirements of their projects. With strong leadership and corporate inf ...
-
Family Support Specialist
6 days ago
Omni Community Health Inc. Knoxville, United StatesJob Description · Job DescriptionPosition Title: Family Support Specialist · Text to Apply: Text OCH590 to · Join the OMNI Family · Do you want to be a part of a team that improves lives, empowers people, and strengthens communities? · Want to be a thought leader and change make ...
-
General Cleaner
23 hours ago
Premiere Building Maintenance Knoxville, TN, United States Part timeA General Cleaner / Janitor / Custodian is an employee assigned to perform the overall janitorial services operation at the facility and may be cross trained as a restroom specialist, vacuum specialist, utility specialist, glass specialist, light duty specialist, pressure washing ...
-
Crawlspace Specialist
2 days ago
AdvantaClean of Knoxville North Knoxville, United StatesBenefits: · Bonus based on performance · Competitive salary · Free uniforms · Paid time off · Training & development · AdvantaClean wants to hire YOU as a full-time Crawlsapce Specialist · What does a Crawlspace Specialist do? They turn damp dirty places into clean, healthy space ...
patient access specialist - Knoxville, United States - Covenant Health (Tennessee)
Description
Overview
Patient Access Specialist, Centralized Scheduling
PRN/OCC, Varied Hours, Day Shift
Covenant Health Overview:
Covenant Health is East Tennessees top-performing healthcare network with 10 hospitals ) and over 85 outpatient and specialty services ) , and Covenant Medical Group ) , our areas fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the areas largest employer with over 11,000 employees.
Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer.
Position Summary:
The Patient Access Specialist coordinates the verification, scheduling, and pre-registration of all outpatient diagnostic procedures, as defined under the Centralized Scheduling Departments purview. Responsibilities include the accurate collection and entry of required financial and demographic patient information, scheduling queue management, verification of benefits, scheduling, and payment collection.
Recruiter: Kathleen Rice || ||
Responsibilities
+ Collects patient payment of financial responsibility over the phone, provides receipt of payment to patient, and documents payment as outlined in the departments workflow
+ Recommends to the Supervisor modifications to existing policies and procedures that support Covenant Healths values and are intended to increase efficiency and promote data integrity
+ Notifies the Supervisor/Financial Counselor of any potential self-pay patient, workers compensation patient, or non-covered procedures
+ Schedules diagnostic procedures utilizing the eCare (Cerner) scheduling system
+ Verifies all orders are completed and signed
+ Verifies insurance benefits and verifies pre-certification from third-party payers
+ Has extensive knowledge of insurance plan and pre-certification requirements
+ Accurately documents relevant demographic, clinical, and financial information required for scheduling, pre-registration, and insurance verification using eCare (Cerner), TransUnion, and STAR
+ Attempts to collect payment of financial responsibility for all patients to improve overall collections and cash flow
+ Reports pertinent procedural changes/updates to appropriate leadership
+ Professionally interacts with patients, providers, office staff, and hospital department staff members
+ Demonstrates ability to keep up with regulatory and insurance requirements, ensuring that changes are incorporated into daily job functions
+ Ensures the scheduling process is handled in a professional and courteous manner
+ Schedules on average 25 appointments per day
+ Clearly communicates all necessary information to patients, e.g. clinical preps as outlined in the eCare scheduling guidelines, ABNs, financial responsibility, etc.
+ Recognizes situations that necessitate managerial intervention and seeks out appropriate resources
+ Promotes good public relations for the department and the organization
+ Attends monthly staff meetings and participates in discussions regarding work performance and departmental/hospital updates
+ Displays competence in the use of all IT Systems related to insurance verification, scheduling, patient registration, and scheduling
+ Monitors appointment schedules daily for cancellations, reschedules, stats, or other changes; communicates with all departments impacted
+ Shows initiative to cross-train in all duties related to departmental functions
+ Activates manual systems for computer network downtime, printing schedules in advance when necessary
+ Notifies leadership of unscheduled downtime occurrences
+ Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Qualifications
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a Bachelors degree in a directly-related field from an accredited college or university.
Minimum Experience:
Experience in hospital setting or financial area required. Ability to multi-task, use multiple software applications, keyboarding, data entry, insurance benefits knowledge, medical terminology, customer service, multi-line phone systems, and general healthcare knowledge.
Licensure Requirement:
None
Apply/Share
Job Title PATIENT ACCESS SPECIALIST
ID
Facility Covenant Health Corporate
Department Name CENTRALIZED SCHED
