Agency Contracting Specialist - Los Angeles, United States - California FAIR Plan Association
Description
***PRINCIPAL DUTIES & RESPONSIBILITIES
- Set up agencies to ensure proper hierarchical structure for commission payments and tax reporting.
- Correspond with agent/agency for missing documents or to correct erroneous information provided.
- Perform Real Time OFAC check and Real Time TIN check on potential and existing agent/agency.
- Review and process agent/agency book of record changes, mergers, and acquisitions.
- Process agent/agency terminations by sending letters to the brokers, insureds and terminates agent record in the system.
- Assist with researching insured complaints for potential fraud and inform management of findings for possible termination of agent/agency.
- Contact agent/agencies regarding returned mail and request updated address information.
- Establishes and maintains high quality relationships with internal and external customers.
- Identify opportunities and recommend improvement initiatives for agency management that support corporate strategic plans, goals, and objectives.
- Assist with defining requirements and workflows for new agency management system.
- Serve as backup for other areas as needed.
- Perform additional duties and/or special projects as required.
EDUCATION AND EXPERIENCE
- College degree in business or related field preferred.
- 2 to 4 years of relevant work experience.
- Excellent oral and written communication skills.
- Demonstrates strong interpersonal skills, (both internal and external) and work well in a team environment.
- Demonstrate an ability to quickly and accurately assimilate new information and procedures.
- Ability to efficiently manage time, organize work with mínimal supervision, and meet deadlines.
- Basic to intermediate Microsoft Excel and Word skills.
- Strong attention to detail and accuracy when completing data entry.
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