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    District Manager - Walterboro, United States - Venture Link

    Venture Link
    Venture Link Walterboro, United States

    1 hour ago

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    Description

    Job Description

    Job Description

    The District Manager (DM), under the general supervision of the Region Operations Manager, oversees a district of approximately 10 stores. The DM insures the overall store conditions complies with company standards including: cleanliness, customer service and merchandising, thereby maximizing operations profit and cash.

    Requirements

    ESSENTIAL DUTIES AND RESPONSIBILITIES


    • Manage sales and operations of multiple units.


    • Work with both vendors and Store Managers to ensure all sites within the area are clean, adequately stocked, organized and well-kept, in order to provide a positive customer experience.


    • Collaborate with Store Managers regarding store conditions and expectations, while holding management and team members accountable.


    • Maintain a high level of customer service through daily interactions with customers, team members, and vendors.


    • Recruit, hire, train and mentor the management staff for the assigned area.


    • Oversee adherence to all procedures and standards, ensuring the successful daily operations and sanitation requirements of the program at each location.


    • Administer company policies and develop short and long range goals and objectives.


    • Control expenses and oversee payroll budgets.


    • Review and influence the profit and loss statement.


    • Manage employee relations issues, along with the guidance of the Human Resources Manager.


    • Serve as a key player in loss prevention, internal theft and inventory shrink.


    • Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquires and lead by example.


    • Motivate, encourage, and challenge all store employees.


    • Appropriately delegate tasks to Store Managers and following-up as necessary.


    • Complete daily paperwork and computer entry in a timely manner as established by management.


    • Ensure execution of the safety, security and retail operations policies and procedures.


    • Analyze results and trends in store business and develop action plans to improve store performance.


    • Monitor competition in all areas of the company, including fuel and inside sales.


    • Promote future growth by executing company strategies.


    • Effectively communicate company strategies and initiatives to Store Managers and store employees.


    • Communicate any store issues to the appropriate channels.


    • Assume responsibility for special assignments and projects as needed.

    JOB REQUIREMENTS AND QUALIFICATIONS


    • High School Diploma or equivalent required


    • Bachelor's Degree in business or management related field preferred – will consider 3-5 years' retail management experience, in lieu of a 4-year degree


    • Convenience store or multi-unit management experience preferred


    • Food Service experience preferred, preferably at the managerial level


    • 3-5 years of experience supervising others required, preferably in the convenience store, fast food, restaurant, or retail operations field


    • Must have a valid driver's license and clean driving record


    • Reliable Transportation


    • Successful completion of store training


    • Must be at least 21 years' old


    • Computer literate with experience in Microsoft Office


    • Strong focus on customer service and working with people


    • Strong commitment to teamwork


    • Strong leadership, team building and managerial skills


    • Strong communication skills, with the ability to effectively communicate with employees, customers, and vendors


    • Strong analytical and organizational skills, detail oriented


    • Ethical, honest, trustworthy, respectful, compassionate, supportive, and patient


    • Flexible and adaptable to change


    • Ability to handle difficult situations professionally


    • Ability to lift up to 50 lbs.


    • Ability to be on call, work all shifts, weekends and holidays as needed by the business

    Benefits

    $65-80k base, monthly performance based bonus, comprehensive benefits, company vehicle. 401k and profit sharing plans, relocation assistance

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