Account Clerk - Biddeford, United States - City of Biddeford

Description

Maine's premier City to work and live is becoming Maine's premier municipal employer - welcome to Biddeford, Maine, where citizens are proud of their community and employees thrive

The City of Biddeford, dubbed as Maine's most resurgent city, is seeking dynamic people to join our award-winning team of professionals.

As an employee in Maine's youngest community, you can become part of a team that is guiding its economic revival.

You will need to be highly motivated, talented, with a strong desire to make a difference in the daily lives of citizens.

Biddeford is conveniently situated 15 miles south of Portland and 90 miles north of Boston.

Just a few miles east of the city center lies a magnificent coastline with long stretches of sandy beaches framed by rocky promontories.

Biddeford has experienced exceptional renewal and has a nationally-recognized creative downtown community, recently exemplified in the Heart of Biddeford's selection as a 2022 recipient of the Great American Main Street Award (GAMSA).

Additionally, Food & Wine Magazine recently ranked Biddeford's food scene as among America's best.

The City has been proactive in working with the private sector to stimulate more than $100 million in private investments over the last decade, with an additional $200 million of new, mixed-use private investment, including just over 1,100 residential units to be developed in the near term.

The City of Biddeford greatly values employee wellness and work/life balance. Many of our positions, including all positions in City Hall, have a four-day, 36 hour work week (Fridays off).

The Account Clerk performs a variety of standard duties and tasks related to basic bookkeeping, records management and collection of fees.

They work under the supervision of the City Clerk, or, in the absence of the City Clerk, the Deputy City Clerk.

Responsibilities

• Answers phone calls and greets customers
• Responds to inquiries and assists customers with proper completion of various transactions, including the receiving of monies
• Directs customers to the proper departments when necessary
• Receives and documents payments for property taxes; sewer fees; and registers vehicles, boats, snowmobiles, and ATVs
• Conducts sales of sporting licenses, dog licenses, beach permits, mooring permits, business licenses and shellfish licenses
• Conducts the sales of any and all vital records, including birth, death and marriage certificates, and marriage licenses
• Responsible for daily reconciliation of daily work/cash drawer, updating of permits, licenses, and fees
• Assists with election duties including voter registration, updating voter records, absentee ballot processing, and acts as a Deputy Voter Registrar at the polls on Election Day (extended hours for voter registration, early absentee processing, and Election Day preparation may be required)

Required Qualifications

• High school diploma or GED

years of related experience, or

• Any equivalent combination of related education and experience
• Working knowledge of:

Personal computers and basic computer functions

Modern office records maintenance practices and procedures

DAVE, the Bureau of Motor Vehicles, and the Department of Inland Fisheries and

Wildlife statutes

• Must stay current on all changes in applicable Maine State Law
• Skill and/or ability to learn the operations of office tools, programs and equipment
• Able to find answers or know where to refer someone when answers cannot be found
• Should greet and interact with the public in a respectful, courteous, and professional manner
• Establish and maintain effective working relationships with coworkers, supervisors, and the public
• Manage challenging stressful situations in a flexible and professional manner, and keep up with the fast pace of a busy office
• Ability to effectively communicate both verbally and in writing
• Familiarity with Microsoft Word, Excel and other applicable databases used in the City Clerk's Office)
• Able to use an adding machine, telephone system, photocopy machines, faxes, scanners and typewriter

Equal Opportunity Employer

The City of Biddeford's mission is to cultivate and sustain a diverse, inclusive, equitable, welcoming, and belonging-based workplace where employees actively practice solidarity for the greater good of the work environment and employee experience.

As an Equal Opportunity Employer, the City of Biddeford shall employ, develop, and work to maintain the best qualified person(s) available without discrimination to: age, race, color, religion, sex, sexual orientation, marital status, pregnancy, dimensions of gender, disability, citizenship, veterans' status, ancestry, national origin, and/or political affiliation or any other status protected by law.

Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• P