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Mason

    part-time receptionist - Mason, United States - City of Mason

    City of Mason
    City of Mason Mason, United States

    2 weeks ago

    Default job background
    Part time
    Description


    General Statement of Duties and Distinguishing Features of Class

    The receptionist acts as the point of contact for customers. The receptionist will greet, assist, and provide information and assistance when requested. Perform a wide variety of administrative support functions within the assigned department. office of the City of Mason; to the public upon request. Perform various clerical and administrative tasks for other departments as assigned.

    Examples of Work (Illustrative Only)
    • Answering, screening, and forwarding calls.
    • Taking messages and ensuring they are passed on to the correct person in a timely manner.
    • Welcome visitors in a positive and approachable manner, determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.
    • Monitoring security and telecommunications systems to increase the company's security.
    • Handle complaints or queries via calls, emails, and general correspondence as directed by supervisor.
    • Managing administrative tasks as assigned.
    • Maintaining documents and records as assigned, while following Public Record Laws and procedures.
    • Assist with scheduling and setting up appointments as assigned.
    • Track office supplies and printers are operating correctly.
    • Maintain the reception area's safety and cleanliness as determined by supervisor.
    • Prepares reports and maintains administrative records and paperwork as requested.
    • Process external/internal mail within assigned timeframe.
    • Upholds the policies and procedures of the City of Mason.
    • Performs related duties and responsibilities as assigned.
    Skills, Knowledge, and Abilities: The following are preferred.
    • Work independently
    • Excels in communications skills, both verbally and in written form.
    • Excellent interpersonal and customer service skills.
    • Demonstrate technical skills and meet expectations for position.
    • Time management to juggle multitude of tasks throughout the day.
    • Proficient with Microsoft Office.
    • Experience working in local government office environment.
    Requirements

    Physical Requirements
    • Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
    • Answering phones and viewing computer monitor.
    • Prolonged periods of sitting at a desk.
    • Must be able to lift 25 pounds at a time if needed.
    • Manual dexterity to use the keyboard and answer multi-button phoneline.
    • Ability to visually see visitors, and employees and review documents, both digital and paper.
    • Ability to hear and converse with visitors or employees in person or over the phone.
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