Customer Service Representative - Londonderry, United States - Metal Works Inc

Metal Works Inc

Verified Company

Londonderry, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary
Responsible for processing customer orders, inquiries, invoicing, and accounts receivable/cash receipts.

Issues RMA (to customer) and Receiver (to shipping). Once item has been returned to appropriate department, Receiver paperwork is forwarded to CSR for appropriate disposition.
Issues Credits to Customers as authorized by the CEO
Assist collections for delinquent accounts.
Completes other tasks and or assignments as required by management.
Responsible for the quality and accuracy of own work.
Complete job requirements & tasks in accordance with documented procedures & processes.
Adherence to the Company?s Personnel Policies & Procedures

Knowledge/Skills
Ability to use the computer and small office machines.

Ability to read and follow written and or verbal instructions.

Good communications and interpersonal skills.

Maintains accurate and completed records.

Physical Requirements
Lifting capabilities 1-2 lbs repeatedly with maximum lifting of 10 lbs.

Range of Motion:
Sitting, bending, walking, standing

Education and or Experience
Associates Degree in Business and or Accounting or equivalent experience.

Nothing in this job description restricts management?s right to assign or reassign duties and responsibilities to this job at any time.

This job description reflects management?s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.