Specialist (m/f/d) for the service desk and IT support of schools - Tom Bean, United States - BlueNova Industries

BlueNova Industries

Verified Company

Tom Bean, United States

2 weeks ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

IT Specialist (m/f/d) for the Service Desk and IT Support of Schools The Offenbach district is part of the FrankfurtRheinMain metropolitan region and offers all the opportunities expected from an internationally renowned location.

In the 13 municipalities of the district, more than people from nearly 170 nations live. Approximately employees work in 23 organizational units in the district administration.

We are currently seeking an IT Specialist (m/f/d) for the Service Desk and IT Support of Schools for our IT department, starting as soon as possible.

Reference number D This is a full-time position, but can also be filled part-time. The IT department is responsible, among other things, for the networks at 88 school locations. This includes the networks of pedagogy and school administration. In addition, the employees support around PCs, tablets, laptops, 2,650 digital boards, 400 printers, and 150 copier systems.

Your responsibilities:
1st level support (telephone, remote, on-site): competent contact person for all IT-related issues in the field of IT schools Support of mobile devices, digital boards, OPS systems, and document cameras Acceptance, analysis, prioritization, processing, and, if necessary, forwarding of inquiries and malfunctions via telephone, email, and ticket system Support of a mobile device management system Maintenance and care of the school's Microsoft tenants Documentation Application of the GDPR We expect: preferably completed training in the IT field, alternatively the position can