Server - Glen Allen, United States - Ale House Holdings

Ale House Holdings
Ale House Holdings
Verified Company
Glen Allen, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

This position is responsible for ensuring the quality, cleanliness, service, profitability and the efficient operation of the Dining Area while on duty.


Reports to:

Management Team


Daily Responsibilities:

Reflects positively on the company and its staff
Communicates with all guests in a congenial manner
Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Server Training Manual
Identifies areas of need within the beverage service and dining area and corrects problems
Communicates the companys marketing efforts to the guest
Contributes to the overall positive morale of the operations staff
Assists in the completion of and adherence to the staff training program of trainees in the service area
Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
All guests and staff members must be treated with dignity and respect

The following is a list of your job requirements.

All Employees are required to be available on Sundays on a rotating basis.
No visible piercings other than ears and nose. Nose limited to small stud in size.
No visible tattoos for service staff which are macabre, violent or distasteful in nature.
Adhere to all safety, sanitation, and administrative procedures
Ability to maintain a positive and professional demeanor while working in a loud, high volume environment
Must be able to work in temperatures which could vary greatly from different sections of the restaurant
Prepared to conduct weekly cleaning and maintenance duties
Prepared and in your workplace at the scheduled time
Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
Answer questions guests have regarding our products or services
Comply with all state and federal law regarding serving alcohol
Maintain proper sanitation standards and keep product stored and prepared in safe temperature zones
Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
Able to bend at the waist and lift items up to 50 lbs. to waist level
Must be able to move items up to 30 lbs. for distances of up to 25 feet.
Able to remain standing and active for up to an 8 hour shift. This could include going up and down stairs


Server/Bartender Dress Code:


Service Staff must enter the building either completely dressed in uniform or completely out of uniform and changing before starting work.

Staff should never enter the building in a partial uniform.

Dressing and preparation for work should be done out of site of the guest.

Staff that does not meet these standards will be required to purchase new uniform pieces if available or return home to change into a uniform that meets company standards.

Uniform that appears faded, old, or worn past their useful like will not be allowed.

Uniform Dress Code

Clean and pressed black shirt provided by the employee. Any sleeve length except straps or sleeveless. Bartenders may wear the sleeves rolled up to mid-forearm length to allow glass washing and beer pouring
Undershirts should be black or a v-neck which is not visible
Clean and pressed black dress pants
Black belt worn on pants with belt loops
Black, polish able, closed toed non-slip shoes with black laces
Black socks
No visible tattoos which are macabre, violent or distasteful in nature.
No visible piercing other than in the ears and nose. Nose ring limited to small stud in size.
Clean shaven or beards and mustaches neatly trimmed
Only one visible piece of jewelry other than a wristwatch or wedding ring.
Bottle opener, wine key, pens and $25 server bank are considered a part of the employee uniform standards.
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