- Provide comprehensive, culturally, and linguistically appropriate wrap-around case management services to clients. Case management includes support around housing, access to benefits, children's placement in schools, coordination with health and mental health resources, connection to employment programs, and provision of basic needs.
- Conduct home and site visits as needed.
- Serve as an advocate and cultural liaison for clients and mainstream services providers.
- Provide interpretation and translation as able and as needed.
- Facilitate clients' access to eligible state or federal benefits and services.
- Provide role modeling to clients on self-regulation and on how to make appointments, to advocate for the needs of themselves and their children, and to become self-sufficient in accessing services and resources in the community.
- Protect clients' privacy and follow agency and funder confidentiality policies.
- Maintain up-to-date client records in case files, in IRCO's client database, and in any funder-required client databases.
- Engage in outreach and community engagement activities.
- Adhere to all IRCO and funder policies and procedures.
- Perform other duties as assigned.
- Work with volunteers and community groups willing to support clients.
- Stay involved with community gatherings and ensure clients integration within the community.
- Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be through the following:
- Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be through the following:
- Associate degree in human services or equivalent field, or equivalent work experience required.
- English required. Demonstrated fluency in a second language required: Dari, Pashto, Farsi.
- Experience working or living in multicultural and/or multilingual environments required.
- Experience working with young children and their families.
- Must be familiar with service providers involved with parenting education, social services, health care, emergency services, and childcare.
- Experience with refugee populations preferred.
- Experience in case management or social work preferred.
- Knowledge of local refugee, immigrant communities, community leaders and organizations preferred.
- Exceptional interpersonal skills, including keen listening ability and relationship building skills.
- Ability to work well in team setting, as well as independently; ability to be flexible and adapt well to different dynamics in a fast-paced work environment.
- Proficiency in Microsoft Office applications including Word, Excel and Outlook.
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GMEC Case Manager/ Resource Navigator - Beaverton, United States - IRCO
Description
Job Type
Full-time
Description
JOB CLASS; PAY GRADE: Specialist 1
WAGE: $48,600 per year.
FTE; FT/PT; STATUS: 1.0 FTE; Full Time with Benefits; Regular
FLSA; EEO; WC: Non-exempt; Administrative Support Workers; 8864
PROGRAM(S): Greater Middle East Center (GMEC)
REPORTS TO: GMEC Assistant Manager
OPENING DATE: March 15, 2024
CLOSING DATE: Open Until filled.
REQUIREMENTS: Fluency in Dari, Farsi, or Pashto in addition to English. Knowledge of and connections with local Greater Middle Eastern communities. Must possess a valid driver's license and verification of current auto-insurance and have full use of automobile during work hours.
GENERAL POSITION SUMMARY:
IRCO's newest cultural center, the Greater Middle East Center (GMEC), is an inclusive culturally- specific service center for communities from the Greater Middle East. The GMEC Resource Navigator will provide comprehensive culturally and linguistically appropriate wrap around services to clients. Services include individualized case management, housing, and resource navigation. The GMEC Case manager/ Resource Navigator will also connect clients with services and resources inside and outside of IRCO. This position will work primarily with Afghan clients but might work with other Greater Middle Eastern clients. As part of GMEC, all members of the growing team are expected to contribute where needed to support GMEC clients and contribute to GMEC's success.
ESSENTIAL FUNCTIONS:
JOB SPECIFIC QUALIFICATIONS:
Education: Some college course work (2)
Experience: 1-2 years of experience is required (3)
Additional Language Required: Demonstrated fluency in Dari, Pashto, or Farsi.
Computers: All positions at IRCO require use of a computer and experience working with Microsoft Products including but not limited to Microsoft 365, Excel, Word, Outlook, and PowerPoint.
SKILLS:
Communication:
Regular communication inside and outside the organization to exchange ideas and gather information (5)
Creativity:
Regular need for redesign of a single focus process or procedure is needed (3)
EFFORT:
Mental:
There is regular variation in tasks and the job holder must decide which tasks to complete as well as the order in which tasks are completed (3)
Physical:
Positions at this level require some physical efforts or manual labor such as lifting, carrying or constant movement. Positions with regular responsibility for driving are to be placed at least at this level (3)
RESPONSIBILITY:
Impact and Influence:
Positions at this level have little to no need or ability to analyze problem or concepts or make decisions on the information. This role has little or no impact and influence on organization operations, programs, expense or budgetary outcomes (1)
Work Independence:
Positions at this level are expected to handle regularly assigned work which includes making decisions and taking action under limited supervision. New or unusual work is performed with a moderate degree of supervision, assistance, and review. (3)
Planning:
Positions at this level must be able to foresee issues associated with own work and identify future needs for supplies, equipment, resources which would stall operations or activities. (2)
Supervision:
Positions at this level are not responsible for any supervisory functions or responsibilities but may occasionally be asked to orient and/or train new employees or volunteers. (1)
WORKING CONDITIONS :
Environment:
This level has a work environment that is usually well protected, free from hazards or obstacles. There is little element of personal risk or hazard Job conditions are usually comfortable, with only occasional issues, temperature change (2)
Schedule:
The work schedule occasionally fluctuates based on organization or customer needs.
This fluctuation may occur with or without prior notice. (3)
HOW TO APPLY:
1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position
3. Email with questions about this position.
Please note that physical applications are accessible from IRCO's main office, 10301 NE Glisan, Portland, OR Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Applications without both a cover letter and Resume will be dismissed as incomplete.
ABOUT IRCO:
IRCO's mission is to welcome, serve, and empower refugees, immigrants and people across cultures and generations to reach their full potential. Our vision is a future where all refugees and immigrants belong, our staff are nurtured, and all communities thrive.
Founded in 1976 by refugees for refugees, IRCO has over 40 years of experience working with refugee and immigrant communities in the Portland metropolitan area, and over five years in Eastern Oregon. IRCO is the largest provider of employment services and job training for newly arrived refugees in Oregon; and we support families at every stage of their lives from the time they arrive in Oregon. Find out more at
IRCO IS AN EQUAL OPPORTUNITY EMPLOYER
Salary Description
$48,600/year
