- Baccalaureate degree in social/behavioral science, health or human sciences, or related field or
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- One year experience with word processing, spreadsheets, and databases (Microsoft Office preferred).
- Ability to travel independently.
- Having held this position within the past 3 years meets the minimum qualifications.
- Previous career coaching, social work, or program coordination experience preferred.
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Social Program Coordinator - Athens, United States - Athens County Department of Job & Family Services
1 week ago
Description
ATHENS COUNTY DEPARTMENT OF JOB AND FAMILY SERVICES
AN EQUAL EMPLOYMENT OPPORTUNITY
APPLICATION FOR EMPLOYMENT
Athens County Department of Job and Family Services is an equal opportunity employer, that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Department/Office: OhioMeansJobs/Workforce Advancement
Employment Status: Full-time
Title of Immediate Supervisor: Workforce Advancement Manager
Business Hours: 8:00 am - 5:00 pm M-F (Flex Hours)
FLSA Status/Pay: Non-Exempt Hourly
Pay Grade: 30
Civil Service Status: Classified Bargaining Unit
EEO Status: 02 Division: OhioMeansJobs-Athens County
POSITION OVERVIEW: The Social Program Coordinator (SPC) will support, mentor, and coach customers to become self-sufficient. By identifying appropriate programs and services available, the SPC will improve the quality of life of both individuals and families. The SPC demonstrates the ability to manage diverse tasks, complex problem solving, and is highly detailed.
*This position requires dedication, adaptability, maintaining the highest customer service standards, and a commitment to a diverse and inclusive workplace.
Job Description
Job duties in order of importance
ESSENTIAL DUTIES OF THE JOB
Provides leadership and is responsible for administrative tasks of specific social service programs, (i.e., domestic violence, childcare, transportation services, etc.) as assigned by the supervisor. Provides intensive counseling and/or teaching to clients and/or families in individual and/or group settings to help clients become self-sufficient and to improve the quality of their lives. Participates in defining, establishing, and implementing individual and/or family service/educational and/or employment goals and plans. Monitors participation and assesses progress of plan and redetermines service needs and goals. Identifies potential resources and services. Establishes and maintains relationships with community agencies to provide continuity of services in client's plan. Interview applicants both in person and by telephone for all public assistance programs. Explains all available programs, including eligibility factors for each program. Explains hearing rights, agency, and recipient responsibilities. Operates computer data systems processing benefits and inquiries about cases. Maintains case records, data, and supportive materials; prepares and compiles social histories; completes forms, writes program reports, and prepares correspondence. Collects, analyzes, and interprets valid information and data; enters data into computer. Provides supportive services, participates in-service training.
OTHER DUTIES AND RESPONSIBILITIES
5% Other duties as assigned. May be required to perform duties under supervision of the Athens County Red Cross during an emergency in accordance with the Athens County Department of Job and Family Services Disaster Preparedness Plan and the Athens County Emergency Operations Plan.
Requirements
MINIMUMACCEPTABLE CHARACTERSITICS (*indicates may be developed after employment)
9 a; 11 a, b; 13 b; 15; 16; 21; 25 b; 30 b, c, e, f, h, l, n, q; 31 b, c, d; 32 i, j, k, l, n, o, q, r; 33 e; 34 c, d, f
Knowledge of: On a daily basis, provides work direction and training normally to lower-level employees assigned to the same work unit; Assigned responsibility for establishing and sustaining beneficial business relationships or establishing and projecting acceptable public image; Attitudes and actions which perpetuate good working relationships and acceptable public image; Policies and procedures specific to internal operations of employing agency; Formal responsibility for advising in area of expertise normally involving collection and analysis of data and appraisal of interests, aptitudes, abilities, and personality characteristics; Solicitation of standard information in one-on-one situation involving at least limited interpretation or evaluation of responses and/or manner in which information is presented; Social services (social welfare, human (development).
Skills: Operation of personal computer to create, edit/revise, store and purge documents using office systems software.
Ability to: Recognize unusual or threatening conditions and take appropriate action; Carry out detailed but basic written or oral instructions; Carry out instructions in written, oral or picture form; Deal with problems involving several variables in familiar context; Apply principles to solve practical, everyday problems; Define problems, collect data, establish facts, and draw valid conclusions; Deal with some abstract but mostly concrete variables; Understand most difficult classes of concepts; Read and record figures accurately; Comprehend and record figures accurately; Add, subtract, multiply and divide whole numbers; Comprehend simple sentences with common vocabulary; Copy material accurately and recognize grammatical and spelling errors; Complete routine forms; Maintain accurate records; Screen mail; Originate routine business letters reflecting standard procedures; Understand manuals and verbal instructions, technical in nature; Prepare meaningful, concise, and accurate reports; Gather, collate, and classify information about data, people, or things; Cooperate with co-workers on group projects; Answer routine telephone inquiries from public; Handle, sensitive inquiries from and contact with officials and general public.
MINIMUM QUALIFICATIONS
