Principal, UX Researcher - Irvine, United States - Ingram Micro

Ingram Micro

Verified Company

Irvine, United States

4 days ago

Posted by:

Mark Lane

beBee recruiter

Description

It's fun to work in a company where people truly BELIEVE in what they're doing

Ingram Micro has earned Great Place to Work Certification for in the United States This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey

This position is based in Irvine, CA, Seattle, WA, or Bay Area, CA with the opportunity for a hybrid schedule.

As a Principal, UX Researcher, you'll work alongside Engineering, Product, and Design Leads to define, influence, and build support for a long-term product strategy that situates Ingram Micro's future in the context of emerging tech and company growth.

You'll be responsible for shaping the most ambiguous and impactful strategies across two core teams, Analysis and Data teams. You'll be deeply involved in product and feature definition, using a wide range of research methods.

You'll identify and advocate for specific research projects upfront and ensure that the findings match the needs of the business.

You'll roadshow important discoveries, ensuring all relevant teams hear recommendations.

Your role:

Support the UX Research Team in defining the research roadmaps for Xvantage platforms.
Manage and execute the research roadmap and deliver research insights for Xvantage platforms, using a wide variety of methods such as indepth interviews, contextual inquiries, surveys, and usability testing, and etc.
Work with designers, product managers, and engineers in a domain area to inform product direction based on research findings.
Partner with data functions such as data scientists, business analytics, and market research team to pair qualitative context with quantitative insights.
Present research results and recommendations to the immediate product team and across the company.
Act as a thought leader in the domain of research to cultivate and improve a culture of research user research in Ingram Micro.

What you bring to the role:

Bachelors degree in human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics or related field. Masters degree preferred.
6+ years of UX research experience, using both qualitative and quantitative methods
Experience working with Agile and/or Lean UX environments
The ability to evangelize and advocate the importance of UX research across the organization
Comfortable working with a great degree of autonomy and ambiguity while balancing shifting priorities across various teams
Strong business acumen with wellrounded presentation skills and verbal and written communication

Nice to have:

Experience working on complex, B2B SaaS products
Experience working in complex team

LI-SK1

LI-Hybrid

The typical base pay range for this role across the U.S. is USD $105, $179,400.00 per year.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives.

These awards are allocated based on position level and individual performance.

employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not - and will not - tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.