Customer Service Representative - Redlands, United States - WestMark Logistics
3 weeks ago
Description
Who we are:
WestMark Logistics is a full-service Third Party logistics company (3PL) that offers a comprehensive range of warehousing and fulfillment solutions for 35+ different companies.
trucking, warehousing, fulfillment and distribution services to businesses across various industries.
With a focus on technology-driven solutions (WMS) and personalized customer service, WestMark Logistics strives to optimize supply chain operations and streamline the movement of goods from point of origin to final destination.
We are a high growth company looking to build a strong team to support the growth.What you will do:
Responsibilities will include:
Coordinate closely with internal teams such as operations, warehousing, and transportation to ensure timely and accurate responses to customer inquiries.
Manage information in the WMS (3PL Central), including, allocating inventory to orders, confirming and printing labels, and closing out orders with all documentation saved (BOL) and pertinent billing information noted.
Requirements:
- 2 Years experience at a 3PL / with WMS
- Microsoft Outlook, Excel and Word Proficient
- Routing Experience to Major Retailers (TJX, Walmart etc.)
- Bilingual English/Spanish (preferred)
- Proficient in Customer Service and communication both Verbally and Written
- Organized and works well under pressure in a fastpaced environment
- Ability to work onsite in Redlands CA (remote option not available)
Pay:
$21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Onthejob training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Work Location:
In person
