Branch Warehouse Associate - Houston, United States - Carrier Enterprise

Carrier Enterprise

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Greet and assist customers at the counter with product inquiries, orders, and returns.

Provide expert product knowledge and recommendations to customers.
Answer phone inquiries and address customer needs promptly and professionally.
Build and maintain strong customer relationships through exceptional service.
Process customer orders accurately and efficiently using the company's computerized systems.
Prepare invoices, quotes, and purchase orders.
Upsell and crosssell products to maximize sales opportunities.
Handle cash, credit card transactions, and maintain a balanced cash drawer.
Receive, inspect, and stock incoming merchandise.
Conduct regular inventory counts to maintain accurate stock levels.
Rotate stock to ensure the firstin, firstout (FIFO) principle is followed.
Assist in replenishing stock and reordering inventory items as needed.
Maintain a clean, organized, and safe warehouse environment.
Operate forklifts and other warehouse equipment safely and efficiently.
Prepare shipments for delivery or pickup, ensuring accuracy and completeness.
Assist with loading and unloading trucks when necessary.
Stay uptodate on product offerings, industry trends, and HVAC system components.
Attend training sessions and product seminars to enhance product knowledge.
Collaborate with other team members to ensure seamless operations.
Assist colleagues during peak periods or when additional support is required.

Requirements:

At least 1 year of experience operating forklifts; Certification is preferred but not required.
High school diploma or equivalent is required.
At least 1 year of warehouse experience.
HVACrelated coursework or certification is a plus.
Previous experience in HVAC or a related field is preferred.
Strong customer service skills with a friendly and helpful demeanor.
Proficiency in computerized inventory and pointofsale systems.
Ability to operate forklifts and other warehouse equipment safely.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to lift and move heavy objects.
Punctuality and reliability are essential.
Valid driver's license may be required.