Executive Assistant and Customer Service - Suffern, United States - Distinctive Supply

Description

• Conduct detailed research to identify and vet new leads, allowing the sales team to focus on closing deals.
• Coordinate with vendors to manage sample distribution, catalog dispatch, and ensure timely followups with clients.
• Develop and implement sales tracking and followup processes within Asana, moving away from Google Sheets.
• Support the sales team with quoting
• Manage the entire order process, including decisionmaking related to payment, inventory, and shipping, to optimize order fulfillment.
• Collaborate with the 3PL warehouse and liaise with vendors for inventory management, ensuring smooth operations and timely product availability.
• Act as an account manager for existing clients, managing reorders, and maintaining positive customer relations to encourage repeat business.
• Handle onetime projects and streamline business processes to improve overall efficiency and effectiveness of the company's operations.
• Utilize Asana for project and task management, ensuring a cohesive workflow and clear communication across the team.

• Proven experience in executive support, sales, operations, or a similar role, preferably in a wholesale or supply chain environment.
• Strong organizational and project management skills, with a track record of improving processes and implementing efficient systems.
• Excellent communication and interpersonal skills, capable of building and maintaining relationships with clients, vendors, and team members.
• Proficient in using Asana or similar project management tools, with a keen ability to adapt to new technologies and systems.
• Detailoriented with a problemsolving mindset, able to manage multiple tasks simultaneously and make informed decisions quickly.
• Selfmotivated and capable of working independently in a remote setting, while also being an integral part of a team.
• Willingness to take ownership of the role, demonstrating initiative and the ability to drive projects to completion.

• No further education required.

• This is a fulltime remote position, possibly with occasional inperson meetings in the Monsey area.

• Please quote your expected salary