Air Export Operations Agent Ii - Palatine, United States - AIT Worldwide Logistics, Inc.

AIT Worldwide Logistics, Inc.

Verified Company

Palatine, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Introduction:

_ Come move the world with us_
Wake up each day to be part of a
_global movement_. A movement to make an impact. A movement to go for it A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing.

Make AIT Worldwide Logistics the next stop on your career journey

See what our teammates say about working at AIT Worldwide Logistics.

Overview:

AIT Worldwide Logistics is seeking an
_Air Export Agent_
_II _that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests.

The
_Air Export Agent's_ primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.

Responsibilities:

Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
Identify best routing / transit option per customer request/SOP
Anticipate and secure quotation from vendors for all potential order costs
Issue customer or overseas office/agent quotation & confirm acceptance
Perform TSA Known Shipper Check
Secure booking from Airline
Dispatch inland carriage with subcontractor if applicable
Accrue for all costs in CargoWise and perform initial profitability check
Issue customer booking confirmation
Confirm timely delivery/receipt of cargo and update system milestone
Receive and validate customer documents
Ensure receipt of AES Data elements in writing from USPPI (if applicable)
File AES according to USPPI instructions (if applicable)
Receive and validate master air waybill
Track and confirm flight departure and update system milestone
Issue AIT House air waybill according to customer & destination requirements
Upload all documents to edocs in CargoWise
Send Pre Alert to overseas office/agent
Confirm final costs, ensuring all are accrued and final profitability check complete
Issue Invoice to customer/overseas office as required
Distribute documents as per shipper requirement / SOP
Manage customer reporting and/or additional system milestones as required

Qualifications:

A team player who works well with others being respectful to our teammates is a Core Value
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
Growth mindset being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

High school diploma or equivalent
24 Years Freight Forwarding experience preferred
Dangerous Goods Certification preferred
Certified CargoWise Specialist CCO required
Advanced Knowledge of CargoWise
Advanced math & geography skills.
Identify and resolves problems.
Strong organizational and time management skills.
Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company.
Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.
Basic to intermediate experience using MS Office
Applies acquired job skills and company policies and procedures to complete assigned tasks.
Ability to read, comprehend and write routine correspondence.
Ability to communicate and interact effectively with a variety of people; can effectively present information in oneonone or small group settings.

What AIT Can Offer You:

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).

Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development.

In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide:

About AIT Worldwide Logistics:

AIT Worldwide Logistics is a global freight forwarder that helps