- Experience in a hotel or a related field helpful, but not required.
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
- Must be able to convey information and ideas clearly.
- Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
- Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays
- Approach all encounters with guests and associates in a friendly service oriented manner.
- Maintain standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Maintain regular attendance as required by scheduling which will vary according to the needs of the hotel.
- Handle requests for information, mail, and messages in an efficient and courteous manner.
- Answer guest inquires about hotel service facilities and hours of operation.
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Be aware of all rates, packages, and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Have knowledge of and assist in emergency procedures as required.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Use proper two-way radio etiquette at all times when communicating with other associates.
- Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
- Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
-
Spa Desk Agent
2 weeks ago
Marriott International, Inc Sarasota, United States**Número de Empleo** · **Categoría de Empleo** Spa · **Ubicación** The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States VER EN MAPA · **Horario** Part-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Non-Management · AP ...
-
Front Desk Agent-
1 week ago
Aimbridge Hospitality Sarasota, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Sarasota, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
1 day ago
Aimbridge Hospitality Sarasota, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
1 day ago
Aimbridge Hospitality Sarasota, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 day ago
Aimbridge Hospitality Sarasota, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
7 hours ago
Best Beach Getaways Bradenton Beach, United StatesIf you thrive in a fast paced environment, have great customer services skills, know your way around a computer and have a great work ethic this may be the perfect spot for you. We're looking for energetic reservation team member who enjoys the beach and want to help people find ...
-
Spa Desk Agent
1 day ago
Marriott International Sarasota, United StatesJob Number · Job Category Spa · Location The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Schedule services for individu ...
-
Spa Desk Agent
1 week ago
The Ritz-Carlton, Sarasota Sarasota, United States Full timeJob Number · Job Category Spa · Location The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Position Summary · Schedule services for individu ...
-
Front Desk Agent
2 weeks ago
The Ritz-Carlton, Sarasota Sarasota, United States Full timeJob Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Position Summary · ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Bradenton, United StatesAimbridge Hospitality - Hampton Bradenton Dwtwn Hist Dist [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for infor ...
-
Front Desk Agent
13 hours ago
Aimbridge Hospitality Bradenton, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
764 Laxmi LLC Bradenton, United StatesJob Description · Job DescriptionFront Desk Agent · Evening and Night Shifts Available · Full Time · Responsibilities include Check Ins, Check outs, Reservations, Customer Service · ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Bradenton, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Bradenton, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Palmetto, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Marriott Palmetto Resort & Spa Palmetto, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
4 days ago
Pyramid Global Hospitality St Pete Beach, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Front Desk Agent
5 days ago
TradeWinds Island Resort St Pete Beach, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Franci ...
-
Front Desk Agent
2 weeks ago
Lodgco Hospitality Nokomis, United StatesJob Description · Job DescriptionJoin Our Team Today Lodgco Hospitality is seeking enthusiastic front desk agents to assist with guest service operations at the Home2 Suites by Hilton - Casey Key If you are committed to delivering outstanding guest service and hospitality, we are ...
Front Desk Agent- - Sarasota, United States - Aimbridge Hospitality
Description
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
QUALIFICATIONS:
RESPONSIBILITIES:
Located in Sarasota, this Florida Hyatt Regency features an outdoor pool with waterfalls and a hot tub, a private 32-slip marina with boat docking facilities, and free WiFi. Breakfast is available for an additional fee.
A work desk, laptop safe, 47-inch flat-screen TV, and iHome docking station are included in all Hyatt Regency Sarasota rooms. Each private bathroom is tiled and equipped with a hairdryer and free toiletries.
The Sarasota Hyatt Regency offers sailing, fishing, kayaking and biking. An airport transfer service is available for a surcharge. A 24-hour StayFitTM fitness center and in-room Yoga AwayTM program are also offered.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: