Associate Director, Student Access Services - Arlington, United States - Marymount University

Marymount University
Marymount University
Verified Company
Arlington, United States

1 month ago

Mark Lane

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Mark Lane

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Description

It's a great time to join Marymount University We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment.

Title Associate Director, Student Access Services

Direct Supervisor AVP for Student Success

Status Full-Time, Exempt

Grade: 12

Division Academic Affairs

Department The Student Academic Hub

No. Direct Reports 1

Target Weekly Hours 40

Location 2807 N Glebe (Main Campus)

Benefits Eligibility Yes


JOB SUMMARY


The Associate Director, Student Access Services (SAS), as part of the Student Academic Hub, oversees services to students with disabilities (SWDs) and facilitates access for SWD who proactively contact SAS directly or the Student Academic Hub in request of assistance.

In consultation with the AVP for Student Success and other SAS staff, the Associate Director, SAS navigates the operations of the SAS office, provides case-management for prospective and currently enrolled Marymount students, supervises the Learning Specialist, and innovates ways to encourage a campus climate that fosters a sense of belonging for this student population.

Salary commensurate with experience in higher education, and range starts at $65,600.


MAJOR DUTIES AND RESPONSIBILITIES
Determination of Disability and Reasonable Accommodations

  • Student accommodations evaluation and support:
  • Reviews clinical documentation with AVP for Student Success and other SAS staff from students who desire to register with SAS for the purpose of securing disabilities-based accommodations
  • Determines if a disability exists
  • Engages student (often with parents included) in the "interactive process" to have a clarifying dialogue to assess condition, manner and duration of disability
  • Facilitates creation of appropriate accommodations document for student to distribute to faculty
  • Develops case notes documenting the above process
  • Oversees Deaf or Hard of Hearing (DHH) services, resolves issues and billing with third party DHH service providers
  • Facilitates student engagement and selfadvocacy to underscore students' responsibilities when requesting, receiving, and collaborating to implement their approved academic and/or other accommodations
  • Facilitates conflict resolution between SAS students and/or campus stakeholders (e.g., Instructors) to resolving relevant disputes relative to their access
SAS Operations

  • Develops collaborative and collegial office environment for SAS staff/graduate assistants
  • Maintains the daytoday functioning of the SAS office in conjunction with the Learning Specialist
  • Guides the Learning Specialist's supervision of SAS graduate assistants to ensure they are constructively learning from their direct service and administrative support to students with disabilities
  • Evaluates and responds to (with consults as needed with the ADA Compliance Officer and/or other institutional stakeholders): Individual student access needs and resource demands, patterns of student access request/usage and concerns/complaints about access, access compliance risks to SAS and the institution
  • Makes recommendations for/implements streamlined processes and procedures
  • Innovates more robust ways to connect with SWD population
Triage Management

  • Triaging students who define their concerns as nearing crisis levels and who need immediate attention
  • Managing reported information by and for students as it is received by SAS
  • Investigating student cases as necessary in order to develop a plan to resolve their concerns
  • Prioritizing followthrough responses to students and stakeholders
  • Writing comprehensive case notes on challenging situation and their resolution
Internal Consultancy

  • Advises faculty to ensure pressing questions about accommodations are answered promptly, efficiently, and completely.
  • Consults with faculty, deans, and staff about SWDs' individual needs and appropriate accommodations, taking into account:
  • Specific course's or program's design
  • Installation parameters (e.g., practicality and logistics planning) of those student accommodations
  • Strategic intervention needs should unique student challenges arise
  • Provides general ADA/504 technical assistance to faculty and staff to promote inclusive practices and accommodated student access for students with disabilities as a whole
  • Alerts faculty, deans and staff of specific physical or virtual/electronic barrier removal needs for specific SAS students
Learning Support

Supports and collaborates with the Learning Specialist in offering:

  • Student metacognitive partnering to help students understand their learning and academic decisions in the context of disability by developing:


  • Scholastic Selfawareness

  • Assisting students' awareness of their own academic strengths and challenges in light of their disability, and to use that information to effectively evaluate the effectiveness of their academic choices
  • Aca
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