- Always ensure Outstanding customer care.
- Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- You have two or more years related Front Office experience and one year as Supervisor.
- You have excellent customer service and communication skills
- You have a proven track record of leading/mentoring others and providing training and support to staff
- You will Ensure safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
- You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts.
-
Office Services Supervisor
2 weeks ago
California Medical Facility Solano County, CA, United StatesUnder the general supervision of the Inmate Assignments Lieutenant, the Office Services Supervisor I (OSS I) is responsible for the direct supervision of four (4) Office Assistants in the various mailroom functions. The incumbent will manage the mailroom; supervise assigned staff ...
-
Front Office Supervisor
18 hours ago
Pacific Hospitality Group Ventures Inc. Napa, United StatesNamed one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations p ...
-
Front Office Supervisor
3 weeks ago
Pacific Hospitality Group Napa, United StatesWho We Are: · The Meritage Resort and Spa: · Named one of the "Top Resorts in Northern California" by Cond Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 s ...
-
Front Office Supervisor
2 weeks ago
Pacific Hospitality Group Napa, United StatesWho We Are: · The Meritage Resort and Spa: · Named one of the "Top Resorts in Northern California" by Cond Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 s ...
-
Sales/social Media Coordinator
2 weeks ago
The Knoll Hotel Napa Valley Napa, United States**POSITION PURPOSE** · Provides support to Director of Sales & Marketing with varied office tasks in order to help meet and exceed forecasted revenue goals. Provide clerical/secretarial and administrative support to the Sales Department, including computer input, filing, and answ ...
-
Night Audit
2 weeks ago
The Knoll Hotel Napa Valley Napa, United States**POSITION PURPOSE** · Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest ...
-
House Attendant
2 weeks ago
The Knoll Hotel Napa Valley Napa, United States**POSITION PURPOSE** · Ensure all public areas are clean and maintained according to the standards of the hotel. · **ESSENTIAL RESPONSIBILITIES** · - Perform general cleaning duties in public areas, storage areas and administrative areas. · - Clean rooms, hallways, lobby, lounges ...
-
Director of Rooms
3 weeks ago
The Westin Verasa Napa Napa, United States**Responsibilities** · Responsible for assuring the complete success of the room's team (Service Express/Front Office and Housekeeping) with a focus on guest service, associate satisfaction and the financial success. It is expected that the Director of Rooms strive to ensure incr ...
-
Chief of Plant Operation I
3 weeks ago
Department of State Hospitals Napa County, CA, United StatesDSH-Napa currently has a vacancy for a Chief of Plant Operations I (CPO I). The CPO I will organize, assign, and supervise supervisors and workers in maintenance. The CPO I also handles construction, renovations, and repair of buildings and structures including, environmental and ...
-
Office Technician
2 weeks ago
Department of State Hospitals Napa County, CA, United StatesThe Human Resources Office has two full-time, permanent vacancies for Office Technician (Typing): · - ** Personnel** - This position will report to the Personnel Supervisor II. Duties include assignments such as correspondence, reports, forms, minutes; preparation and maintainien ...
-
Maintenance Technician napa Valley Resort open
3 weeks ago
Riverpointe Napa Resorts Napa, United States**Essential Job Functions may include**: · - Provide routine preventative, predictive and reactive maintenance service including but not limited to mechanical, electrical, plumbing, programming TV's, trouble shooting, and pool maintenance · - Maintain communication with Superviso ...
-
Medical Biller and Coder
2 weeks ago
HCMS Napa LLC Napa, United StatesThe Remote Billing and Coding Specialist works directly with the Revenue Cycle Director to ensure the coding and abstracting of documentation are conducted in an accurate, comprehensive, and efficient manner. The Remote Billing and Specialist must be experienced in all aspects of ...
-
Construction Supervisor I
4 days ago
Department of General Services Napa County, CA, United States**Excellence in the Business of Government** · Come join a team that creates: · - A collaborative team atmosphere founded upon ethics, integrity, and stewardship. · - A positive work environment that is open to change and invites its workforce to challenge processes. · - An oppor ...
-
House Attendant
1 week ago
Carneros Resort and Spa Napa, United StatesJob Summary: · Información disponible en español a continuación. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned area ...
-
Staff Services Analyst
4 days ago
Department of State Hospitals Napa County, CA, United States**To be considered for this position you are required to have eligibility for the Staff Services Analyst (SSA) classification. To obtain eligibility, click on this link to go directly to **Staff Services Analyst Exam**. Please check your CalCareers account for information on the ...
-
Office Supervisor
1 week ago
Gilbane Federal Concord, United StatesOverview: · GILBANE is seeking to hire an Office Supervisor for our Concord, CA location. · Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking an Office Supervisor to support the Senior Vice President/Regiona ...
-
Supervisor Front Office
3 weeks ago
Hyatt Sonoma Santa Rosa, United StatesOverview: · This position will provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and perform ...
-
Office Services Supervisor
19 hours ago
County of Marin San Rafael, United States Full timeABOUT US · At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here. Read on ...
-
Front Office Supervisor
6 days ago
Radiate Hospitality, LLC Berkeley, United StatesJob Description · Job DescriptionWhat We Look For... · We are looking for a Supervisor to be part of a first-class Front Office Team that provides assistance in the day to day activities of the front office. · The Key Responsibilities: · Handle guest problems/complaints, keeping ...
-
Office Services Supervisor
1 week ago
County of Marin San Rafael, United StatesSalary : $72, $87,713.60 Annually · Location : San Rafael, CA · Job Type: Full Time, Regular · Job Number: · Department: Health & Human Services · Opening Date: 03/29/2024 · Closing Date: 4/12/2024 11:59 PM Pacific · Vacancies: 1 · Weekly Schedule: 40 hrs. · Equal Employ ...
Front Office Supervisor - Napa, United States - Pacific Hospitality Group
Description
Who We Are:
The Meritage Resort and Spa:
Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country.
Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities.
Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts.
The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country.You're Excited About US Because You Will...
The actual rate offered will be at the sole discretion of the company and determined by relevant experience, qualifications, and skillset of the final candidate.
A full-time team member in this role is eligible for health insurance, dental insurance, vision insurance, life insurance, 401k, educational reimbursement, and paid time off, including vacation and sick leave.
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job.
We are an equal opportunity employer
Job Details
Reference # 53230 Posted on 23 Jan 2024 Location(s) The Meritage Resort and Spa - Napa, CA Department Operations Career level Experienced (non-management), Management Hours/Status Full-time More details (document)