Care Coordinator - Craig, United States - Memorial Regional Health

Memorial Regional Health Craig, United States

4 weeks ago

Description

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Supervisory-Specific Performance Expectations, Duties, and Responsibilities:N/APosition-Specific Performance Expectations, Duties, and Responsibilities:Assesses, plans and implements care strategies that are individualized to the patient.

Obtains consent to contact appropriate organizations and to participate in programs/services, as well as to share information with the patient's care team.

Identifies and initiates referrals for social service and health care programs, including financial, psychosocial, community and state supported services.
Facilitates access to social and community services (ex. food assistance, transportation, housing/utilities, etc.), behavioral health (ex. substance use disorder treatment and recovery), and health care services.
Assists with applying for public benefits (ex. SNAP, TEFAP, TANF, WIC, etc.).Manages patient care plans throughout the continuum of care, as a single point of contact for theCommunicates the required social need and health-related information with appropriate stakeholders to ensure high-level coordinated care and ensure services are provided expeditiously to patients.
Maintains documentation of encounters with patients/clients and completes documentation requirements according to department standards.

Advocates for patients and families as needed to ensure patient needs and choices are fully represented and supported by the care team.

Builds supportive, collaborative relationships with patients, helping to empower, educate and assist them with needs. Serves as a community liaison and advocate by coordinating linkages and referrals to improve social, environmental, and health conditions.

Identifies and maintains a network of community resources and ancillary services (MRH-based and external); participate in patient education and refer patients to appropriate resources.

Some in-field visiting to patient/client homes or in theParticipates in the development of standardized processes and procedures that create andPerforms other duties as Occasional weekend work to support special events.

Organization-Specific Performance Expectations, Duties, and Responsibilities:

Demonstrates 100% commitment to performance in accordance with the CHOICE values of MRH and representing the organization in a positive and professional manner.

Establishes and maintains effective verbal and written communication and good working relationships with all patients, staff, and vendors.

Adheres to MRH attire/dress code per policies andUtilizes initiative; strives to maintain a steady level of productivity; self-motivated; and manages activity andCompletes annual education, training, in-service, and licensure/certification requirements; and attends departmental and organizational staff meetings or reads meeting minutes.

Maintains patient confidentiality at allReports to work on time as scheduled; completes work within designatedActively participates in departmental and organizational performance improvement and continuous quality improvement activities.

Strives to uphold regulatory requirements to ensure continual compliance with departmental, hospital, state, and federal regulations and policies.

Follows policies and procedures for infection control, safety, and risk management to ensure a safe environment for patients, the public, and staff.

QUALIFICATIONS:

Minimum Requirements:

Must be at least 16 years of age (21 for driving positions with a valid driver's license).Must be able to legally work in the UnitedMust be able to pass a backgroundMust be able to pass a drug screen and breath alcohol test (if applicable).

Must complete employee healthRequired Education/Licensure/Certification:
Bachelor's degree or higher, preferably in nursing, social work, public health, or other healthcare- or social services-related field, preferred but not required, ORUnencumbered Registered Nurse (RN), Licensed Practical Nurse (LPN), or Medical Assistant (MA) license/certification in the State of Colorado, preferred but not required, ORPatient Navigation Certificate of Completion, through the Patient Navigator Training Collaborative or Equivalent, at time of hire or within 6 months of hireExperience:Minimum 2 years' experience in a health care, social service, or other relevant setting providing social needs and/or other resource facilitation assistance, preferred

Skills/Abilities:
Apply National Patient Safety goals to care andWork within a Healthcare Electronic Medical Record to chart and review patient data, and runCommunicate effectively, both in writing andEstablish and maintain effective working relationships with employees at all levels throughout theInterpret, adapt, and apply guidelines andIdentify and resolve problems in a proactive, collaborativeCommitment and leadership in regard to advancing diversity andInitiative and self-motivation; strive to maintain steady level of productivity and good timeStrong analytical and critical thinking skills; attention to detail andOutstanding customer serviceExperience using MS Word, Excel, and Outlook

Position Classification:
Non-exempt

Compensation Range:
$27.03 to $40.

55Benefits:
Medical, Dental, Life, Retirement, Paid Time Off

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