Tag & Title Coordinator - Columbia, United States - AAA Club Alliance

AAA Club Alliance

Verified Company

Columbia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Become part of AAA's established & trusted brand We've been serving our members for over 100 years:

No Sundays hour work week:

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Bi-Weekly Pay

Plus a Monthly Incentive Plan based on your individual performance:
Over 3 weeks of paid time accrued during the first year:

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Complimentary AAA Premier level membership

What we can offer you:

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Convenient Store Hours:Monday

Friday, 8AM to 6PM, and Saturday, 8AM to 3PM

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Competitive pay starting at $20.

00/hour, based on experience and location**:

Medical, Dental, Vision and Prescription coverage
8 Paid Holidays
Paid time off to volunteer
Tuition reimbursement
401(K) plan with company match up to 7%

The primary duties of the Tag & Title Coordinator are:

Provide advice and answer questions on licensing and registration policies and procedures
Serves as the lead and mentor of title clerks and oversee that title process is being completed accurately
Consistently upsell/crosssell AAA products including new memberships, credit cards, and insurance referrals
Answer incoming overflow calls for Roadside Assistance during high call volumes

Minimum Qualifications:

Have a high school diploma/GED
Minimum of one (1) year of tag and title work; eighteen (18) months is preferred
Minimum of three (3) years of sales/customer service experience
Have effective communication skills both written and oral
Proficient computer skills including the ability to multitask in several websites and programs
Working knowledge of Motor Vehicle Title system preferred
Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment
Must maintain a satisfactory criminal history, as well as meet all statespecific legal requirements for this job.
Ability to successfully complete all required training workshops provided for Title Service Agents.

See below for State specific requirements and feel free to add as necessary.
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For Connecticut and Maryland employees:

Ability to successfully complete all required training workshops provided for Title Service Agents.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

Job Category:

Customer Service