Assistant Clinic Manager, Cardiovascular Service - Palo Alto, United States - Stanford Health Care

Stanford Health Care

Verified Company

Palo Alto, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

1.0 FTE Full time Day - 08 Hour R Onsite 86137 CARDIOVASCULAR-SL (HOSP) Business & Administration 300 Pasteur Dr,PALO ALTO,California

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
This position provides on-site supervision and support for ambulatory clinic day-to-day operations.

Plans, organizes, manages and coordinates clinic services and staff to achieve continuous and optimal patient care within a clinic that may span across multiple sites or consist of multiple specialties.

Locations
Stanford Health Care

What you will do

Assists the manager in developing and monitoring the supply budget.
Audits staff performance of front desk, phone, back office and scheduling functions. Coaches staff and addresses performance issues as they arise.
Coordinates staff schedules (including lunches and breaks) to ensure appropriate staffing and adhere to policy. Reassigns staff as necessary to provide adequate coverage.
Delivers performance evaluations in collaboration with the Practice Manager and as appropriate. Ensure the approved process for using Trust Commerce is followed by staff and self.
Hires staff and evaluates performance.
Observes work being performed and monitors the outcome of work.
Orients staff to LPCH, ACC and SHC Clinic specific policies and procedures. Oversees authorization and frontend billing issues.
Oversees minute to minute clinic flow and ensures that patients are being taken care of in an efficient, compassionate and courteous manner. Coordinates staffing of the check in and check out functions to optimize patient through put.
Provide on site supervision to clinic staff. Reviews and signs off on daily clinic deposits.
Works with other Clinic Supervisors and Practice Managers to coordinate staffing between clinics as necessary to best serve patient and provider needs.
Works with physicians and other providers to develop efficient schedule templates.

Education Qualifications

Associate's degree in a workrelated field/discipline from an accredited college or university

Experience Qualifications

Three (3) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

Ability to adjust communications to fit the needs and level of understanding of the receiver Ability to coach and motivate team members
Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
Ability to plan, direct, train, supervise and evaluate the work of subordinates Ability to provide leadership and influence others
Ability to solve problems and identify solutions
Knowledge of computer systems and software used in functional area

Licenses and Certifications

None

Physical Demands and Work Conditions

Working Environment

Constant Other (please list each item under Comments): _1. Hear conversations in person and on the telephone_
2. Speak clearly and with a volume required to carry on clear conversations in person_

- and on the telephone_

3. See in order to read reports, documents, and computer screens_
4. Work in small, confined work spaces_
5. Work in areas that are not well ventilated_
6. Perform single or repetitive arm, hand and finger motions_
7. Manual dexterity sufficient to operate a computer_

Blood Borne Pathogens

Category III
Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

SHC Commitment to Providing an Exceptional Patient & Family Experience

You will do this by executing against our three experience pillars, from the patient and family's perspective: _
Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in
all of **its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment o