Systems Trainer, Career Development - Phoenix, United States - Avenue5 Residential, LLC

Avenue5 Residential, LLC

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Avenue5 is growing, and we are in search of a systems trainer to join our dynamic team of Fivers

About Us
We are a vibrant third-party multifamily property management firm with locations across the United States.

We are proud of our vibrant, inclusive, make-it-happen culture, where we:

Listen to our associates, recognize them, and give them room to grow
Invest in our associates to help them become the best version of themselves
Approach every important decision with our associates in mind
Celebrate our associates' successes and encourage them to raise the bar even higher

About the Systems Trainer Role

Systems Trainer Responsibilities and Objectives

Provide technical assistance and support for corporate and onsite associates
Train and coach new and existing employees on workflows/procedures related to property management software via webinar, telephone and in person session
Creating and modifying user manuals for property management systems
Research, implement and train new procedures in property management software
Maintain Accounting Software through implementations and best practices in relation to AP, AR, G/L, and Financial Reporting & Analytics
Ensure all business units are being supported through their queries

Education and Experience

High School diploma required
Bachelor's degree in accounting, business, or computer Science preferred
Minimum 1 year of accounting related experience
Minimum 2 years of customer servicerelated experience
Minimum 3 years of experience working with Yardi, RealPage, and OneSite software
Basic knowledge of onsite property management operations
General computer knowledge and troubleshooting techniques
Proficient in the MS Office Suite

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Skills and Requirements

Understanding of adult learning styles, including elearning, and how they are different.
Proficiency in project management skills to create project plans, track and monitor progress, meet production and delivery deadlines, and oversee project implementation across multiple properties or geographic areas.
Detailed oriented and desire to learn.
Excellent written and verbal communication skills.
Ability to work independently and prioritize in a fastpaced environment.

Scheduling

Typically, normal business hours Monday
Friday.
Ability to travel %)

Environment

Exposure to environment typically found in an office building.

Physical Requirements
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions.

These functions include, but are not limited to:

Ability to lift, push and pull up to 25 pounds.
Hearing and visual ability to observe and detect signs of emergency required.
Must be able to sit, stand, reach, bend and stoop for extended periods of time.
Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction.
Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Visual requirements including color, depth perception, and field vision.
Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
Ability to tolerate stressful situations.
Ability to work under mínimal to moderate supervision.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity

Diversity creates a healthier atmosphere:

Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.