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    Patient Account Representative - Lewisville, TX, United States - Guidehouse

    Guidehouse background
    Description
    Patient Account Representative


    Travel Required :
    The Insurance Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. This position will be on a hybrid schedule working two days in the office and three days from home.

    Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at

    Account Review
    Medicare/Medicaid
    Customer Service
    Billing
    UB-04 & CMS 1500

    Responsible for working on 40-70 Accounts Per Day
    Complete all assigned projects in a timely manner.
    Research and respond to all patient inquiries received by telephone and mail.
    Update patient demographic information and initiate account adjustments.
    Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

    1+ year's medical provider experience working with UB04, appeals & denials.

    PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential.
    Ability to initiate and follow through on projects and work independently with minimal supervision required.

    #Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

    Medical, Rx, Dental & Vision Insurance
    ~ Personal and Family Sick Time & Company Paid Holidays
    ~ 401(k) Retirement Plan
    ~ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    ~ Short-Term & Long-Term Disability
    ~ Tuition Reimbursement, Personal Development & Learning Opportunities
    ~ Corporate Sponsored Events & Community Outreach
    ~ All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at .All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.



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