Systems Analyst - Chicago, United States - Golub & Company

Golub & Company

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Chicago-based Golub & Company LLC and its affiliates are active in key markets across the United States in real estate development, acquisitions, asset and property management, leasing and corporate real estate services.

The Company has developed, owned or managed more than 50 million square feet of properties valued in excess of $20 billion since it was founded in 1960.

Installs, configures, maintains, and troubleshoots software systems used by properties within the residential portfolio and corporate office.
Engages with a variety of stakeholders, influencing, and negotiating schedules and deliverables, as necessary. Facilitates stakeholder communication and encourage engagement from business project parties.
Provides prompt support to employees for software programs and logs support ticket requests and their resolutions in the HelpDesk system.
Assists users with reporting and systemrelated queries, as well as addressing system errors and data anomalies regularly.
Maintains database integrity and security by providing user provisioning, password changes, and termination of user access.
Collaborates interdepartmentally as needed to ensure accurate and timely resolutions.
Streamlines Golub's development process by thoroughly analyzing requirements, identifying potential bottlenecks, and proposing efficient solutions.
Conceives, develops, manages, delivers, and scales new products, upgrades, services, processes, and business models for Golub's business objectives in a timely and efficient manner.
Designs and facilitates initial and ongoing software training to employees, including developing knowledge guides and training materials for property teams.
Performs regular audits of software information to ensure accuracy.
Identify service request trends and collaborate with clients to minimize recurring incidents.
Acts as liaison between property staff and software vendors.

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