Café Supervisor - Houston, United States - Macys Food Division (Macy's Cafe)

Description

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Title:
Restaurant Supervisor
Job Code: NB1560
NB1888 Marketplace

Department:
Food Service


Reports To:
Restaurant Manager


Salary Grade:

Comp Frequency:

Job Group Category:
- ____________________________________________________

General Summary:

The Restaurant Supervisor supports the Restaurant Manager in running an efficient, professional, safe, and profitable food operation while providing caring hospitality and craveable food and beverage products.

Principle Duties and Responsibilities:

• Follows and ensure team follows Food Division Standards and Best Practices
• Responsible for daily operations
• Accountable for sales, expenses, and bottomline profits
• Ensure team prepares and presents products following Food Division standards
• Follows Macy's merchandising, product presentations and signing standards
• Monitor food quality by completing A.M. and P.M. Line Checks
• Demonstrate a positive role model for Magic Selling
• Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty
• Support a strong working relationship with store management
• Provide ongoing training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
• Maintain role model standards in grooming, professional appearance and communications
• Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
• Complete scheduling and weekly payroll to maximize associate productivity, labor cost control and customer satisfaction
• Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
• Assist in preparation and production of all menu items
• Assist in ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
• Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
• Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
• Perform other duties as needed

Job Specifications:

• Education/Experience: At least three years of hospitality/food service experience is required. Previous supervisory/management experience is preferred but not required. College degree in a related field or equivalent experience is preferred.
• Language Skills: Ability to read, write, and interpret instructional documents such as safety rules, reports, manuals, and recipes. Ability to communicate effectively with peers, managers, and the general public.

Ability to communicate in Spanish is preferred but not required.

• Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to make change using American monetary units.
• Reasoning Ability: Must be able to follow instructions. Must be able to anticipate and solve problems.
• Physical Demands: Extended periods of standing in areas of high heat are required. Some kneeling, stooping, crouching, or crawling may be required. Must be able to move and/or lift at least 30 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to work in close quarters.
• Other skills: Must possess excellent customer service skills. Must be able to work effectively in a fastpaced environment. Must be able to delegate tasks. Certification in sanitation and safe food handling practices.

Working Conditions:
This position is exposed to sharp objects such as knives and scissors. This position is also exposed to high levels of heat within an enclosed space. This position is required to use potentially hazardous equipment, such as grills and ovens.
Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions. Work generally occurs in an office environment with moderate temperature and noise level.
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Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Prepared Date: 10/13/10


Prepared By:
K Hayes


Pay:
$ $19.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Bakery
• Bar
• Café
• Coffee shop
• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekends as needed

License/Certification:

• Driver's