Medical Call Center Representative - Wauwatosa, United States - The Orthopedic Institute of WI

Description

We have an exciting opportunity for the right individual who has prior customer/patient service experience (medical/insurance experience ). We are a private orthopedic surgeon group, with 36 providers, who are focused on providing outstanding patient care.

We are looking for a reliable team member who possesses the following attributes:

• Exemplary work ethic & attendance
• 2 years of prior insurance knowledge
• 2 years of Medical Office experience
• Understanding of the compassion & kindness needed for handling patients
• Strong attention to detail
• Ability to remain professional in a high volume call environment
• Level of professionalism to communicate appropriately with providers, other staff and patients equally
• Familiarity with (or computer skills) an Electronic Health Record/Scheduler

• Bilingual

• Spanish/English preferred

Hours are Monday -Friday and will be between the hours of 8am and 5pm.

Please submit your resume and a cover letter.


Job Types:
Full-time


Pay:
$ $19.00 per hour


Expected hours:
No more than 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

Education:

• High school or equivalent (preferred)

Experience:

Customer Service: 1 year (preferred)

• Insurance verification: 1 year (preferred)

Language:

• Spanish (preferred)

Work Location:
In person