IT Systems Analyst/developer - Kenosha, United States - Legrand North America

Legrand North America

Verified Company

Kenosha, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Description:

At a Glance

What Will You Do?

Primary Responsibilties:

Engage business leaders, providing consultation, gathering their requirements (project or support related) and translating them into functional technical specifications.
Facilitate development of solutions that combine knowledge of particular business processes and issues, technological options, and process facilitation techniques.
Advise on options, risks, resource requirements, and impact on other business processes and system priorities.
Assist in training new users on the functionality of Epicor and other key technologies.
Provides first level support for Epicor support requests, etc.
Assist in documenting systems and their interdependencies: evolving and maintaining design documents to reflect changes introduced by new implementations.
Diagnose problems in response to customer reported incidents.
Planning and delivery of customer support services including consultation, troubleshooting, user assistance, and training for office and shop floor employees.
Partner with the LNCA IT Infrastructure team to drive infrastructure and operations service excellence in a matrixed global environment.

Essential Knowledge, Skills and Abilities Required:

Strong technical experience with programming languages.
Experience with Epicor ERP preferred (version and later).
Strong experience in crossfunctional process review/analysis and reengineering.
Experience in software development lifecycles, software deployment, and implementation processes.
Solid technical knowledge and ability to express complex technical concepts in terms that are understandable to the business.
Strong verbal and written communication skills.
Excellent interpersonal skills and the ability to successfully work with multiple stakeholders.
General knowledge and experience IT infrastructure, desktop operating systems, and architecture.

Qualifications:

Required Skills:

Education

Bachelor of Science in information technology, computer science, or related field.

Experience:

5+ years of IT experience in a manufacturing environment.
Experience with enterprise system integration a plus.
Demonstrated track record of successful delivery of enterprise IT solutions.
Experience in supporting enterprise technology solutions including infrastructure and operations, cyber security, and advanced analytics as plus.
Experience with Epicor Kinetic a plus.

Special Job Requirements:

Very limited travel may be required.
Onsite presence in Kenosha, WI is essential.

Company Info:

About Legrand

About Legrand North and Central America

Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector: Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting.

We hold a leading position in every North American market we serve and focus on exceeding our customers' needs within the commercial, residential, and industrial industries.

LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network.

LNCA is an employee-centered, growing company with tremendous opportunity. For more information, visit

About Legrand's Lighting Sector
Equal Opportunity Employer