- Conduct initial interview/intake and clients' needs assessments.
- Provide support and arrange services to consumers moving into long-term housing, to promote a transition from homelessness to residential stability.
- Effectively explain public social services programs and assist consumers with the application and follow-up to ensure services are received.
- Create consumer-driven treatment plans in concert with consumer and doctor recommendations that reflect the needs of the medically fragile client.
- Monitor the client's progress and provide follow-up services.
- Maintain accurate documentation of service to clients. Enter accurate consumer data into HMIS in real-time data, to reflect consumer activities and their progress.
- Maintain audit-ready files at all times. (Random audit checks are regularly performed).
- Participate in multi-agency, multi-disciplinary teams to report and review consumer progress.
- Other duties, as may be assigned.
- Knowledge of local social service agencies and programs as they pertain to the local homeless population.
- Knowledge of applicable statutes, ordinances, and codes.
- Knowledge of social service work, and interviewing/referral techniques.
- Experience and understanding of homeless consumer issues.
- Understand and follow complex instructions and procedures. Analyze situations accurately and adopt an effective course of action.
- Communicate effectively with persons from a variety of social, cultural, and economic populations.
- Effective written, verbal, and listening skills. Independently initiates and responds to correspondence.
- Ability to maintain order and exercise appropriate judgment in crisis situations.
- Is flexible, and can quickly adjust to shifting priorities.
- Establish and maintain cooperative working relationships with consumers, fellow employees, other agencies, and the general public.
- Organize work schedule and budget time.
- Understand and follow all agency policies and procedures.
- General computer knowledge, and the ability to use Microsoft Office software.
- Ability to work flexible hours, as required by consumer caseload.
- Ability to perform accurate mathematical equations to calculate client's rent and utility costs, and request funding to pay those bills.
- Bachelor's Degree in Social Work, or High School Diploma and (2) two years of experience, substantially equivalent to a bachelor's degree, or combination of education and experience.
- Professional experience, as required by education.
- Must pass a background check and pre-employment drug screening. Random drug testing is performed.
- Must have a valid NV driver's license and a clean DMV record. Driver History Reports are required to be submitted on a quarterly basis.
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Adult Housing Program_ Healthy Living Intensive Case Manager - Las Vegas, United States - HELP of Southern Nevada
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Description
Job Description
Job DescriptionAdult Housing Programs
Healthy Living Intensive Case Manager
Hours: Monday - Thursday
Status: Full-Time
Reports to: Adult Housing Programs Supervisor
Purpose:
Under the direct supervision of the AHP Supervisor, this position provides direct case management services to medically fragile, chronically homeless adults.
Duties, Functions, and Responsibilities:
Knowledge, Skills, and Abilities:
Qualifications, Education, and/or Equivalent Experience: