- Respond to customer inquiries and provide technical support via phone, email, or chat.
- Providing technical guidance and best practices to help customers optimize their use of Orby's products.
- Troubleshoot complex technical issues related to Orby's products and services; escalate problems as needed.
- Design and conduct tailored demos that showcase Orby's ability to solve real-world automation challenges.
- Partner closely with product and engineering to stay ahead of the roadmap, influencing future developments through customer insights.
- Keep up-to-date with the latest Orby product releases and updates and share this information with customers.
- Develop and maintain strong relationships with customers to ensure their satisfaction and build loyalty.
- Collaborate with internal teams (e.g., security, product) to ensure Orby's solutions align with compliance principles like SOC2
- Who want to join our mission to use AI to optimize efficiency and help people save time.
- who embrace excellence and consistently deliver top-tier work.
- who are Innovators and thrive on creative thinking and dare to tread new paths.
- who take bottomline responsibility, ownership and drive results.
- and are Team players of the highest integrity, who foster trust and honesty
- Bachelor's degree in Computer Science or related technical subject, or equivalent practical experience.
- 3 years of customer facing experience in sales, sales engineering, consulting, or related function
- Experience with web technologies (e.g., HTML, CSS, JavaScript, and HTTP), and experience with database querying
- Experience in one or more programming languages (e.g., Java, C++, Python, Golang)
- Having worked in enterprise software industry for AI or related emerging technologies
- Having worked in early stage and fast growing startups
- Great written and verbal communication skills, ability to adapt your message to the technical level of the audience, and comfort presenting technical materials to groups of any size and background
- Excellent technical understanding, problem solving and troubleshooting skills. Excellent project management skills and attention to detail
- Experience with enterprise product compliance standards such as SOC2 and HIPAA
- We aim to attract and retain the best employees and compensate them in a way that appropriately and fairly values their individual contributions to the company.
- We provide competitive benefits including medical, dental, and vision plans, unlimited PTO, paid lunch for in office days and a 401(k) savings plan with company match.
- The pay range for this position in California, is estimated to fall in the base range of approximately $140,000 - $170,000.
- This estimate can vary based on the factors described above, so the actual starting annual base salary may vary
-
Solutions Engineer Solution Engineering
2 weeks ago
Airwallex San Francisco, United StatesAt Airwallex ), we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our techn ...
-
Solutions Engineer
1 week ago
SuperMoney, LLC. San Francisco, United States*What is thirdweb? * · Glad you asked · We're empowering builders to create a new generation of the internet. · Cool. So, what does that mean? · We make building in web3 incredibly easy. Our tools help everyone from developers to creators build the web3 apps and features of the ...
-
Solutions Engineer
5 days ago
Candid Health San Francisco, United StatesThe Role · At Candid Health, we're searching for a skilled and motivated Solutions Engineer to join our dynamic team. As a Solutions Engineer, you will play a crucial role in understanding our clients' needs, designing tailored technical solutions, and providing expert guidance ...
-
Solution Engineer
2 weeks ago
Salesforce San Francisco, United StatesTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. · Job Category · Sales · Job Details · About Salesforce · We're Salesforce, the Customer Company, inspiring the future of business ...
-
Solution Engineer
3 weeks ago
Workflow86 San Francisco, United States[Full Time] Solution Engineer at Workflow86 (United States) | BEAMSTART Jobs · Solution Engineer · Workflow86 United States · Date Posted · 03 Feb, 2023 · Work Location · San Francisco, United States · Salary Offered · $60000 — $90000 yearly · Job Type · Full Time · Experience ...
-
Solutions Engineer
3 days ago
CloudFlare San Francisco, United StatesSolutions Engineer - FED - Washington D.C.At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers t ...
-
Solutions Engineer
3 weeks ago
Unstructured Technologies San Francisco, United Statesis a cutting-edge technology company at the forefront of developing innovative solutions to enable the widespread adoption of AI workflows. We are automating away the most challenging aspects of the emerging AI tech stack-processing and extracting insights from unstructured data. ...
-
Solutions Engineer
3 weeks ago
HashiCorp San Francisco, United StatesAbout the role... · Must be based in the Midwest (Illinois, Michigan, Wisconsin, Minneapolis) · As a Solutions Engineer at HashiCorp, you will work across the entire customer journey supporting pipeline creation, technical win, onboarding, consumption and renewal. In collaboratio ...
-
Solutions Engineer
1 week ago
Adyen San Francisco, United StatesThis is Adyen · Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. · For our teams, we creat ...
-
Solutions Engineer
3 weeks ago
Middesk San Francisco, United StatesAbout Middesk · Middesk's mission is to make it easier for businesses to work together by building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their custo ...
-
Solutions Engineer
3 weeks ago
Wiz, Inc. San Francisco, United StatesCome join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all ...
-
Solutions Engineer
3 days ago
Middesk Inc. San Francisco, United StatesAbout MiddeskMiddesk's mission is to make it easier for businesses to work together by building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers ...
-
Solutions engineer
2 weeks ago
Persona San Francisco, United StatesAt Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their customers' identities. Our identity platform enables businesses to securely collect and manage their customers' personal informa ...
-
Solutions Engineer
2 weeks ago
Argo AI San Francisco, United StatesAt Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock ...
-
Solutions Engineer
2 weeks ago
Unstructured Technologies San Francisco, United Statesis a cutting-edge technology company at the forefront of developing innovative solutions to enable the widespread adoption of AI workflows. We are automating away the most challenging aspects of the emerging AI tech stack–processing and extracting insights from unstructured data. ...
-
Solutions Engineer
3 days ago
Finley Technologies San Francisco, United StatesBackgroundFinley helps innovative companies unlock growth by streamlining their access to debt capital.In industries from finance to real estate, today's most innovative startups rely on debt capital to fuel their growth. But managing debt capital manually is so error-prone and l ...
-
Solutions engineer
4 weeks ago
Persona San Francisco, CA, United StatesAt Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their customers' identities. Our identity platform enables businesses to securely collect and manage their customers' personal informa ...
-
Solutions Engineer
1 week ago
Finley Technologies San Francisco, United StatesBackground · Finley helps innovative companies unlock growth by streamlining their access to debt capital. · In industries from finance to real estate, today's most innovative startups rely on debt capital to fuel their growth. But managing debt capital manually is so error-prone ...
-
Solutions Engineer
3 weeks ago
CloudFlare San Francisco, United StatesSolutions Engineer - FED - Washington D.C. · At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual blogger ...
-
Solutions Engineer
2 weeks ago
Notion San Francisco, United StatesAbout Us: · We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them ev ...
Customer Solution Engineer - San Francisco, United States - Pear VC
Description
Orby AI builds the next-generation Automation AI platform to automate repetitive processes. It provides a unique "observe, learn, and automate" end-to-end experience powered by an actions-based foundation model. Orby observes a user's activities, identifies repetitive work steps, and generates the suggestions that ultimately automate these tasks. Moreover, Orby works behind the scenes to continuously learn from human feedback, becoming smarter with no coding involved.
The two founders have unparalleled domain knowledge and AI expertise - Bella Liu led AI product and business development teams at UiPath (enterprise automation leader) from the early stage to post IPO and Will Lu led the engineering teams at Google building successful enterprise AI products in the last decade. Throughout the beta development, Orby has partnered with some of the world's largest organizations to deploy the product and save users valuable time. They also hired world-class engineering, research, and design talent from Google, Microsoft, and Stanford who have extensive experience building cutting-edge technologies. Orby recently raised a Series A round from top VCs with a strong track record of backing category-defining companies.
Location: SF Bay Area
Responsibilities
We work in a hybrid model. During the week we're in the office three days a week. During the day we have core hours when everyone is expected to be available. We are currently hiring in Sunnyvale, CA, although we do sometimes make exceptions.
Minimum Qualifications