- Manage internal and external quality systems such as ISO 9001, internal audits, customer audits, PPAP's, control plans, and corrective actions to ensure all work performed meets quality standards and customer specifications
- Oversee the non-conformance process, perform root cause analysis, analyze results, ensure timely problem resolution and follow up communications with customers and other stakeholders
- Develop corrective and preventative action plans and keep logs
- Keep records of Quality KPI and maintain it as per recommendation of Quality Manager.
- Create weekly-monthly-yearly report as per ISO and operation team's requirements.
- Ensure quality incident logs and documentation are accurate and up to date, quantify results and prepare reports to provide regular communication relating to quality goals and progress at both departmental and company-wide levels
- Supervise all inspection and testing activities including precision measurement tooling, SPC's, and quality check requirements for production runs as well as identify critical control points, establish critical limits and validate processes. Thorough comprehension of various gauge measuring methods, statistical application and perform measurement systems analysis
- Lead Quality Technician to accomplish quality objectives by delegating tasks, communicating priorities, consistently holding employees accountable for desired results and performance expectations
- Motivate all employees to design and manufacture products with superior quality and encourage a culture of conformance accountability
- Collaborate with all multiple departments including Manufacturing, Engineering, Supply Chain and Sales to ensure all work performed meets quality standards and customer specifications
- Coordinate employee quality orientation and additional training opportunities with Human Resources
- Collaborate with Supply Chain to resolve defective material and non-conforming issues by reporting material non-conformities, providing part or supplier performance evaluations, and developing corrective action plans
- Work with Engineering during product design and testing to meet quality standards and customer requirements
- Maintain up-to-date knowledge, evaluate, and recommend new ideas and current developments within the Quality Assurance field
- Maintain confidentiality of sensitive and private information
- Consistently and effectively identify, manage, and complete multiple responsibilities accurately, timely and within budget including communication and follow through on task information, status, and responses or questions to the appropriate people
- Demonstrate collaborative working relationships, good judgment, reasoning and professional conduct in all business interactions, representing UEA favorably with customers, suppliers, and employees
- Maintain a professional appearance and demeanor appropriate for the position and situation
- Demonstrate physical, regular, and punctual attendance and communicate scheduled and unscheduled absences in advance
- Perform other duties as directed by Quality Manager RequirementsRequirements:
- EDUCATION: Minimum of High School Diploma, Associates degree or higher preferred, ASQ QE certification preferred
- EXPERIENCE: Minimum Three (3) years of experience in quality management or the combined equivalent of education and experience required. Prior experience in a manufacturing or industrial environment with supervisory responsibilities and working knowledge of ISO 9001 and PPAP strongly preferred.
- Communication - Must be able to read, write and speak English fluently and possess the ability to communicate clearly on technical and business levels while maintaining professional conduct is essential. The ability to handle frequent interruptions, simultaneous demands from internal and external entities, and manage projects of great operational impact is essential. - High School Diploma, ASQ QE certification Preferred
- Physical - Regularly required to stand, sit, walk, talk, and hear ( with mechanical assistance if necessary ) sufficiently to understand and comprehend individual one-on-one conversations. Possess specific vision abilities including near vision, distance vision, ability to adjust focus ( with corrective lenses if necessary ), and ability to distinguish color to perform the requirements of the position. Lifting up to 30 lbs. is required.
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Quality Engineer - Waverly, United States - United Equipment Accessories
Description
Title:
Quality EngineerThe Quality Engineer (QE) at United Equipment Accessories serves as the internal quality expert responsible for Total Quality Management (TQM) throughout all phases of manufacturing from new product design to customer returns.
This includes management of internal and external quality systems such as ISO 9001, customer audits, PPAPS, and corrective actions.In addition, the QE drives quality efforts by coordinating operational activities including inspection, precision testing, and non-conformance resolution and successfully collaborate with all departments to ensure conformance to quality policy, standards, and customer specifications.
Responsibilities include :
SKILLS:
Analytical:
Must be highly analytic and quantitative to drive quality efforts and increase customer satisfaction. Professionalism, organization, and leadership skills are critical competencies. Computer proficiency with a Manufacturing ERP system, Excel and MS Office is required.
The ability to think critically, prioritize, and manage multiple concurrent assignments in an ever-changing environment while meeting established goals, time, and budgetary constraints is essential.
Emotional Intelligence:
Professionalism, organization, and leadership skills are critical competencies. The ability to manage both your own emotions and understand the emotions of people around.