Data Center Operations Supervisor, Critical - Mesa, United States - NTT Global Data Centers Americas, Inc.

NTT Global Data Centers Americas, Inc.
NTT Global Data Centers Americas, Inc.
Verified Company
Mesa, United States

1 hour ago

Mark Lane

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Mark Lane

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Description
We are opening New Data Centers in Mesa, AZ Be a part of our growing team


Who Are We?


We are NTT Global Data Centers - Americas (NTT GDCA), a division of NTT Ltd., which is the 3rd largest data center provider in the world.

NTT Ltd. has over 140 data centers spanning more than 20 countries and regions including North America, Europe, Africa and APAC. We believe in building sustainable data centers, with state of art technology to service our clients across the world. Be a part of our growth story


Why Join Us?


Here, we are more than just buildings, we are people We focus on success by empowering and growing our most important asset.

YOU With an authentic work environment, we proudly promote a culture of diversity, equity and inclusion knowing the extraordinary value found in diverse backgrounds, ideas, and perspectives.

We foster a culture of belonging by investing in the entire individual to ensure both professional and personal growth with our innovative learning opportunities, impressive benefits package, and personalized development plans.


~ Supervisor, Data Center Operations

Mesa, AZ


The Data Center Operations Supervisor ensures the day to day operations, maintenance, and improvements to the physical infrastructure of the data center.

Additionally, provides training, expertise and experience to the Data Center Technicians and the Facilities Technicians. Regular, predictable attendance is essential for satisfactory performance.


ESSENTIAL DUTIES & RESPONSIBILITIES

  • Supervises the Data Center Technicians and the Facilities Technicians.
  • Operates and maintains data center in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9's).
  • Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.
  • Provides tasking for the daily operations and maintenance scheduling of noncritical and critical maintenance.
  • Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.
  • Analyzes data center equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.
  • Conducts indepth training with the Data Center Technicians on equipment, PM's, QA and CFOps procedures/processes.
  • Manages and maintains all training documentation; provides documentation to HR.
  • Ensures data center operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
  • Works with customers to provide successful installs that exceed expectations delight the customer.
  • Supervises the safety and wellbeing of all CFOps team.
  • Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Center Technicians and Facilities Technicians.
  • Writes and Reviews noncritical and critical Method of Procedures (MOP's), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.
  • Supervises the execution of noncritical and critical Method of Procedures and ensures their thorough completion.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

  • Bachelor of Science in Engineering degree or equivalent work experience normally obtained with 56 years' related experience.
  • A minimum of 5 or more years in a mechanical/electrical position within critical facilities, including Power or critical electrical power/mechanical environment (preference given to data center, hospital, semi
- conductor or power plant experience).

  • Minimum of two or more years as a foreman, lead or senior level technician in a critical facility environment.
  • Certified Electrician preferred in state where assigned.
  • CPR/First Aid and NFPA70E Certification during employment.
  • Forklift Certified.

PHYSICAL REQUIREMENTS

  • Primarily walking, standing, and bending with some sitting.
  • Ability to communicate effectively with verbal, visual and listening skills
  • Able to lift heavy equipment, up to 50 pounds.
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
  • Ability to climb ladders and work on raised platform.

WORK
CONDITIONS

  • Typical data center work environment with varying temperatures and loud noises.
  • Extensive daily usage of a computer or workstation.
  • Work on site; no telecommuting.


This position requires work to be done onsite at a data center facility and may require use of a personal mobile device.

A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensatio
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