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Help Desk
2 weeks ago
Novalink Solutions LLC Madison, United StatesUnder the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this · position provides guidance and performs research for the management and administration of · the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wid ...
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Help Desk Technician
3 weeks ago
Talent Groups Madison, United States2+ Years of Experience in Help Desk Support. · - Install, configure, and maintain Windows 11 operating systems on desktops and laptops. · - Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives, especially ...
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Help Desk Technician
3 weeks ago
Talent Group Madison, United StatesAbility to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365). · - Effective and professional communication and interpersonal skills when dealing with a v ...
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IT Help Desk Technician
3 weeks ago
Vieth Consulting LLC Madison, United States**About Us**: · Vieth Consulting, LLC. is a Managed Service Provider in Madison, WI. We provide IT support and services to a variety of small to medium businesses in South Central Wisconsin. We are a privately owned company with strong team values and are dedicated to providing t ...
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Help Desk Iii
3 weeks ago
AE Business Solutions Madison, United StatesNo C2C inquiries please · AE Business Solutions does not sponsor applicants for employment visas. · AE Business Solutions is an Equal Opportunity Employer. EOE/AA ...
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Help Desk Support
1 week ago
Shoolin INC Madison, United States**Role: Help Desk Support** · **Location: Madison, WI (50% onsite)** · **Duration: Contract** · **Only W2** · **Top Skills & 2-3 Years of Experience**: · - Windows 11 · - Microsoft O365 · - Intune · - Apple and Android mobile phone support · **Nice to Have**: · - Cherwell · - Scr ...
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Help Desk Technician
2 days ago
Talent group Madison, United StatesEnsures maximum issue resolutions in minimum time · Requires at least 3 years of experience in the field · Desired Job title - Desktop support, Helpdesk support, IT Helpdesk Support, IT support, Desktop support Technician, IT Support Technician , · **Job Type**: Contract · Pay: $ ...
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Help Desk
1 week ago
Information Resource Group, Inc. Madison, United StatesRole: Help Desk · Location: Madison, WI. · This position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery o ...
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IT Help Desk
3 weeks ago
Chandra Technologies, Inc. Madison, WI, United StatesJob Description:***Corp to Corp Resumes are accepted. · Location Requirement:MUST BE A WI RESIDENT OR WILLING TO RELOCATE. Local candidates or willing to relocate at candidate's expense. MUST BE A WI RESIDENT. Hybrid work model, candidates will be required to be onsite at least ...
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IT Help Desk
1 week ago
Chandra Technologies, Inc. Madison, United StatesJob Description: ***Corp to Corp Resumes are accepted. · Location Requirement:MUST BE A WI RESIDENT OR WILLING TO RELOCATE. Local candidates or willing to relocate at candidate's expense. WI residents preferred. MUST BE A WI RESIDENT. Hybrid work model, candidates will be require ...
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Help Desk
1 week ago
Information Resource group, Inc. Madison, United StatesJob Description · Job DescriptionRole: Help Desk · Location: Madison, WI. · This position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility i ...
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Help Desk Technician
2 weeks ago
Horstman Networks Inc. Sun Prairie, United States**Help Desk Specialist** · Job Summary Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Primary responsibilities ...
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IT Help Desk Specialist
2 weeks ago
Opportunities, Inc. Fort Atkinson, United States**Overview**: · We are seeking a highly motivated and skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to end-users. This is a great opportunity for someone with strong IT support skills and ...
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Help Desk Support
1 week ago
MARS IT Madison, United StatesNote:Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly. Onboarding will be on-site first 2-3 weeks. · Job Description: · Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position ...
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Help Desk 2
1 week ago
Sundial Software Madison, United StatesCandidates must be willing to work one week on site and one week remote, rotating. · Help Desk II technician is responsible for responding to technical queries via ticketing system, phone or chat supporting Windows 11, Windows applications, technical issues and providing support ...
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Help Desk II
3 weeks ago
Randstad North America, Inc. Madison, United StatesUnder the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M 365 application in the delivery of Microsoft solu Help Desk, Microsoft, Help, B ...
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help desk iii
4 weeks ago
Randstad Madison, United StatesRandstad - JobID: help-desk-iii_madison [Customer Service / Call Center] Are you looking to start a new career with a well established company? Then Randstad has the right job for you We are currently seeking Help Desk Rep positions responsible for assisting customers with a vari ...
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help desk ii
3 days ago
Randstad Madison, United Stateshelp desk ii. · madison , wisconsin · posted 10 days ago · job details · summary · $19 - $24 per hour · contract · high school · category computer and mathematical occupations · reference · job details · job summary: · Under the general supervision of the Supervisor of Cli ...
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help desk ii
3 weeks ago
Randstad Madison, United Stateshelp desk ii. · madison , wisconsin · posted 2 days ago · job details · summary · $19 - $24 per hour · contract · high school · category computer and mathematical occupations · reference · job details · job summary: · Under the general supervision of the Supervisor of Clie ...
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help desk iii
3 weeks ago
Randstad Madison, United Stateshelp desk iii. · madison , wisconsin · posted 2 days ago · job details · summary · $ $26.66 per hour · contract · high school · category computer and mathematical occupations · reference · job details · job summary: · Under the general guidance of the IT Operations Manager ...
Help Desk - Madison, United States - Information Resource group, Inc.
Description
Job Description
Job DescriptionIRG is looking for a Helpdesk Representive Location is Madison WIDuration 12+ Months Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.QualificationRatingMust HaveMS Windows 101 YrsCustomer Service1 YrsExcellent Communication Skills2 YrsDiagnostics & Troubleshooting2 YrsWork with customers to solve problems and support their needs2 YrsMS Office products2 YrsHave knowledge and experience of Windows, PC based work processing, scheduling, spreadsheet, email,2 YrsRespond to customer requests (verbally and in writing)1 YrsOutlook (MS)2 YrsMS Office 2010/O3651 YrsMS Windows 72 YrsWeb Browser - Internet Explorer2 YrsGood organizational skills and attention to detail2 YrsPhone based technical support1 YrsExperience troubleshooting technology support issues2 YrsInterpersonal skills1 YrsSmartphones and Tablets1 YrsNice to HaveCall Tracking Software1 YrsACD1 YrsAble to work independently1 YrsServer & End User Support - Email1 YrsMS Windows XP1 YrsProblem documentation and communication1 YrsGeneral understanding of LANDesk (for patch management, software deployment, inventory management an1 YrsActive Directory1 Yrs
To apply please send updated resume and contact information to or give me a call at ex 205