Jobs

    VP of Operational Services - California, United States - Lakeshore Talent

    Lakeshore Talent
    Lakeshore Talent California, United States

    2 weeks ago

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    Description

    Lakeshore talent is currently on the lookout for a Vice President of Operations to join our client in the fitness industry. This pivotal role is a brand-new addition aimed at supporting the company's strategic expansion. It is a direct hire, permanent position;

    Offered Salary Range: $185,000-$220,000 with additional bonus potential;

    Location: NY, CA, or any other state where our client operates;

    Travel Requirement: Up to 75%;

    **Applicants must possess over 10 years of executive operations leadership experience, particularly in multi-unit or franchise environments undergoing high-growth phases to be eligible.;

    **Candidates must also reside in proximity to a major airport and be prepared and enthusiastic about frequent travel commitments for this role.;

    About the Role: This Vice President of Operations Services position is a key leadership role responsible for driving strategy execution and delivering comprehensive support to all operational divisions within the organization. The primary responsibilities include overseeing training programs, executing projects, managing internal communications, and facilitating the introduction of new initiatives. The main goal is to ensure seamless operations across all units, promote operational excellence, and elevate the overall customer experience.

    Key Responsibilities:

    Operations:

    • Facilitate communication between field operations and corporate headquarters to enhance performance and drive continuous improvement;
    • Collaborate with field operations and leadership to optimize operations and ensure effective resource allocation;
    • Plan and execute various projects and initiatives, prioritizing efforts across departments and units;
    • Create and maintain an annual project implementation calendar in partnership with the Leadership Team;

    Internal Communication:

    • Establish and manage internal communication channels, including policies, procedures, safety protocols, and technology integrations;
    • Oversee the Operations Manual, ensuring regular updates and integration of new programs;
    • Supervise internal communication tasks, such as content creation, newsletters, and engagement tools for field staff;

    Training and Development:

    • Devise and implement comprehensive training programs covering operational, safety, and leadership aspects;
    • Collaborate with trainers to guarantee consistent training standards across all units;
    • Lead testing, pilot programs, and rollout strategies for new initiatives;

    New Initiative Launch:

    • Supervise the introduction of new initiatives to ensure successful implementation;
    • Coordinate cross-departmental workstreams to meet project deadlines;
    • Ensure thorough handover of new initiatives to operational teams, including extensive training;

    Requirements:

    • Minimum of 10 years experience in multi-unit operations management;
    • Demonstrated success in building effective teams and collaborations to achieve results;
    • Strong negotiation and influencing skills at all organizational levels;
    • Showcased strategic thinking and ability to forecast long-term business implications;
    • Hands-on operational expertise focusing on efficiency and credibility;
    • Outstanding project management and problems solving skills;
    • Ability to oversee multiple projects while managing team-led initiatives;
    • Excellent interpersonal skills for building relationships and influencing throughout the organization;
    • Superior verbal and written communication skills and adept at presentations;

    Physical Demands:

    • Capacity to work at a desk for extended periods and move during onsite assessments;
    • Able to lift at least 20 lbs.
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