- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications
- Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
- Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders.
- Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes
- Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective
- Verifies buyback items and ensures they are pulled, prepped, and ready for shipping
- Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details
- Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store
- Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels
- Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales
- Works with store leadership to stage clearance and damaged merchandise for quick sale
- Sorts products in bins, drawers and boxes to ensure that they are in the proper location
- Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks
- Ensures all reset displays are safe and in working order and repaired/replaced as needed
- Repairs/seals damaged packaging and boxes including peg-hook items
- Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor
- Replaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.)
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
- Audit and update pricing labels inside and outside the store to ensure accuracy
- Follow state-specific guidelines on price changes (Pricing Policy SF-06)
-
Social Services Associate
3 weeks ago
State of Alaska Anchorage, United StatesTHE RECRUITMENT PERIOD FOR THIS RECRUITMENT HAS BEEN EXTENDED - - This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services,Office of Children' Social Services, Associate, Ret ...
-
employee services associate
2 weeks ago
Trident Seafoods Anchorage, United States· Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident's glo ...
-
Customer Service Associate
4 weeks ago
Savers | Value Village Anchorage, United StatesSavers Value Village - JobID: [Retail Associate / Team Member] As a Customer Service Associate at Savers Value Village, you'll: Assist customers in finding and selecting merchandise; Provide exceptional customer service by addressing inquiries and resolving complaints; Maintain a ...
-
Customer Service Associate
2 weeks ago
Savers | Value Village Anchorage, United StatesJob Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where sec ...
-
Customer Service Associate
3 days ago
Savers Thrifts Stores Anchorage, United StatesJob Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where sec ...
-
Merchandising Service Associate
1 week ago
Lowes Anchorage, AK, United StatesCustomer Service · * Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs · * Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed accord ...
-
Dealership Client Service Associate
1 week ago
United Auto Sales Anchorage, United StatesJob Description · Job Description · Get behind the wheel of your career with the best car dealership in the area Our team of customer service reps enjoys a dynamic work environment, competitive pay, and endless opportunities for growth and advancement. Join · United Auto Sales ...
-
Dealership Client Service Associate
1 week ago
United Auto Sales Anchorage, United StatesJob Description · Job DescriptionGet behind the wheel of your career with the best car dealership in the area Our team of customer service reps enjoys a dynamic work environment, competitive pay, and endless opportunities for growth and advancement. Join United Auto Sales in Anch ...
-
Dealership Client Service Associate
3 days ago
United Auto Sales Anchorage, United StatesGet behind the wheel of your career with the best car dealership in the area Our team of customer service reps enjoys a dynamic work environment, competitive pay, and endless opportunities for growth and advancement. Join United Auto Sales in Anchorage, AK as our full-time OR par ...
-
Asset Protection Service Associate
1 week ago
J. C. Penney Anchorage, United StatesJ. C. Penney - Sur 406 W 5th Ave [Loss Prevention / Security] As an Asset Protection Associate at J. C. Penney, you'll: Provide a strong visual presence on the sales floor to deter theft; Perform proper application of Asset Protection standards, including responding, logging and ...
-
Senior Associate, Business Tax Services
1 week ago
KPMG Anchorage, United StatesAt KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry ...
-
Loader
5 days ago
SYSCO Anchorage, United States Full timeCompany: · US0444 DiTomaso, Division of Sysco Seattle, IncZip Code: · 99501Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not ...
-
Outside Sales Associate
1 week ago
SYSCO Anchorage, United States Full timeCompany: · US0444 DiTomaso, Division of Sysco Seattle, IncZip Code: · 99501Employment Type: · Full TimeTravel Percentage: · Up to 75%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for gener ...
-
Diesel Fleet Technician I
1 week ago
SYSCO Anchorage, United States Full timeCompany: · US0450 Sysco Alaska, Division of Sysco Seattle, IncZip Code: · 99518Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is no ...
-
Facility Technician III
1 week ago
SYSCO Anchorage, United States Full timeCompany: · US0450 Sysco Alaska, Division of Sysco Seattle, IncZip Code: · 99518Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 6 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is no ...
-
Fresh Cuts Associate
1 week ago
SYSCO Anchorage, United States Full timeCompany: · US0444 DiTomaso, Division of Sysco Seattle, IncZip Code: · 99518Employment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized c ...
-
IT Support Analyst
16 hours ago
Pursuit Collection Anchorage, United States Full timeWhat perks can you expect?:Competitive perks & wages · / Access to iconic National Park experiences · / Fun staff events and parties · / Industry discounts · / Training to help your career grow · What will be your daily pursuit?:The IT Field Support Analyst is a key member of ou ...
-
Sales Representative
1 week ago
SYSCO Anchorage, United States Full timeCompany: · US0450 Sysco Alaska, Division of Sysco Seattle, IncZip Code: · 99518Minimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 75%COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but ...
-
Migration Lead
3 days ago
Velocity Ventures Anchorage, AK, United States Freelance**Date Posted**: · **Industry**: Financial Services · **Job area**: Finance · **Location**: Anchorage, AK, USA · **Language**: English (US) · **Type**: Full-time · **Experience**: Associate · Company Description · Nets is a leading payment processor in Europe, handling billions ...
-
Vascular Surgery Job Near Anchorage, AK
3 weeks ago
Atlantic MEDsearch Anchorage, United StatesWell-established surgical group seeks a new associate. Join a collegial environment & work alongside 4 other Vascular Surgeons & an experienced surgical team. Responsibilities involve a wide range of vascular surgery cases. Make-up of practice is 100% vascular cases & candidate m ...
Merchandising Service Associate - Anchorage, United States - Lowes
Description
Job Description
Customer Service
Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:
In-Stock
Clean and Safe Stores
In addition to the above responsibilities, this individual is held accountable for other duties as assigned.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
