Supervisor, Workplace Services - Chicago, United States - Salesforce

Salesforce

Verified Company

Chicago, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Category

Real Estate & Facility Management

Job Details

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving our state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Real Estate and Workplace Services (REWS) brings the Salesforce culture to life by providing incredible workplaces and an even better workplace experiences.

Compromised of many departments, REWS works cross functionally to deliver some of the most iconic office spaces in the world with innovative technology, programs, and services.

Roles & Responsibilities

The position is responsible for the operation excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, nonprofit events, town halls, and employee events
Continuously research and report innovative and creative event and entertainment options
Solid office management/workplace environment knowledge
Strong customer service and executive interaction experience
Understand Salesforce brand and product positioning with the ability to ensure consistent, onbrand messaging for all events
Continuous development of team playbooks and standard operating procedures
Organize logistics, form beginning to end, for customer facing meetings, town halls, etc
Pre, onsite and post event logístical management
Key stakeholder for G-Cal calendar management for internal event spaces
Comanage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams to facilitate
Execute nonprofit events with external clients and vendors
Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
Management of event statistics and ad hoc reporting
Manage various workplace services projects as assigned
Plan and execute multiple events at one time
Communicate all event logistics and updates across internal and external partners

Required Skills:

5+ years of event coordinator experience
Highly personable and customer service focused with great attention to detail
Excellent written and verbal communication skills with ability to proactively address client's event needs
Experience in managing budgets, financial planning and tracking
Experience with online registration systems and reporting
Indepth knowledge of Microsoft Office Programs, GSuite, Quip, Social Tables, and Slack

Desired Skills:

Excellent problemsolving skills with ability to creatively negotiate demands
Resultsoriented, customer driven, and organized
Assess and prioritize workload in a strict deadline centric environment
Thrive on teamwork and overcoming obstacles
Ability to work in a flexible schedule, including evenings and weekends

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.