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    Room Service Runner - San Jose, United States - Hayes Mansion San Jose

    Hayes Mansion San Jose
    Hayes Mansion San Jose San Jose, United States

    3 hours ago

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    Description

    Job Summary:

    The Room Service Runner is responsible for fulfilling guest requests of which may include delivering customer's In-Room food and drink orders. This role is responsible for providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

    Responsibilities:

    QUALIFICATIONS:

    • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
    • Alcohol Awareness Certification (must comply with State regulations)
    • Food Handlers certification (must comply with State regulations)
    • Must be able to convey information and ideas clearly.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must work well in stressful high pressure situations.

    JOB RESPONSIBILITIES:

    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
    • Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.
    • Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.
    • Ensure that the room service area and Cafe wait station is kept clean and tidy.
    • Follow Aimbridge Hospitality's portion control and checking procedures precisely.
    • Be familiar with the operation of the P.O.S. system.
    • Follow all state liquor laws.
    • Maintain a warm friendly demeanor at all times.
    • Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.
    • Perform other tasks/jobs as assigned by the supervisor or manager.
    Property Details:

    Hayes Mansion invites guests to experience Northern California's comfortable elegance amid lush landscapes and dramatic views of the surrounding mountains. Proud to announce $20 million dollar in revitalizing and repositioning the property as a Silicon Valley destination. From Bay Area vacations to conferences, Hayes Mansion offers exceptional accommodations for every getaway. The culture of San Francisco, the vineyards of Napa Valley, the beaches of Santa Cruz, and nearby golf courses all lie within reach of the estate's prime location just 15 miles from San Jose International Airport.

    Company Overview:

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    Benefits:

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan
    Compensation Min:
    USD $16.00/Hr.

    Compensation Mid:
    USD $16.47/Hr.

    Compensation Max:
    USD $19.76/Hr.
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