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DB Marketing Lead Analyst - Irving, United States - Citigroup Inc
Description
The Digital Marketing Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.
Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:
Ensure all campaigns are executed within the business framework and that any identified issues are managed across functions/lines of business and closed on time.
Oversee overall campaign planning and execution from a strategic perspective.
Define and present go-to-market strategy for new journey enhancements and features, partnering with digital usage and creative teams
Develop Journey marketing processes to optimize engagement model between Digital Marketing and Journey teams
Review marketing strategies, plans and creative with Journey leads at critical phases of process
Socialize Journey enhancement roadmaps and supporting customer research
Support digital usage teams in delivering against key Scorecard metrics, including Mobile Usage, Digital Usage and Digital Enrollment
Monitor and report on digital customer experience issues that impact marketing and create action plan in partnership with Journey Owners to resolve.
Recommend innovative and creative ways for how marketing can drive adoption of new Mobile App functionality.
Partner with Mobile/Digital Container team to build out marketing infrastructure and capabilities to drive improved marketing performance
Ensure that projects are effectively planned, managed and monitored
Partner closely across the organization with cross functional teams including journeys, products, channels, operations, decision management, marketing information management, legal, privacy, control, compliance, etc.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
6-10 years of experience in Business, Marketing/Servicing or Marketing Management, Project Management skills
Demonstrated customer focus and past achievement in applying a customer mindset to shape solutions and approach to realize marketplace potential and meet financial goals.
Experience working with creative agencies for creative development/understanding of the creative agency process
Highly capable in driving change and innovation to deliver growth
SQL experience a plus
Education:
Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
Marketing
Job Family:
Digital & Social Media Marketing
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary
Location Full Time Salary Range:
$114, $172,080.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including:
medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Apr 25, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .
View the EEO Policy Statement ) .
View the Pay Transparency Posting )
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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