Supervisor, Global Strategic Alignment - Chicago, United States - McDonald's Corporation

Mark Lane

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Mark Lane

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Description

Company Description

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.

We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family.

From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good:
good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.


We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters.

Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:


  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.


The Strategic Alignment & Communications Supervisor will be responsible for driving cohesion and transparency within the global Customer Experience function.

The role supports key meetings, events, and leader communications forums throughout the year.

In addition to specific alignment and communications responsibilities, the Supervisor will collaborate cross-functionally on ad-hoc projects to support the broader organization.


The Supervisor will be a part of the Strategic Innovation & Planning (SIP) team within the Customer Experience function (MCX).

MCX includes departments such as Marketing (Brand, Menu, Customer Engagement, Worldwide Convention), New Business Ventures, Innovation & Product, Operations, Restaurant Development, Restaurant Design and Strategic Insights & Delivery.


A Week in the Life of a Global Strategic Alignment & Communications Supervisor

  • Lead the content and execution for functionwide meetings, including ownership of quarterly functional Town Halls and other touchpoints as needed (this includes project management, creating and managing workback plans, managing stakeholders, internal approvals, scheduling meetings and points of integration, budget, etc.)
  • Serve as the lead on all functionwide communications. Lead the solicitation of content from partners across MCX, develop and send communications, as well as measuring success, soliciting feedback and making enhancements based on findings
  • In partnership with the Senior Manager, develop meeting agendas and content for functional leadership meetings (Extended Leadership, People Leaders, etc.)
  • Own the MCX Strategic Alignment master calendar
  • Serve as a key partner to the MCX Human Resources Business Partners ensuring peoplerelated content is communicated timely and progress toward team engagement is occurring (Officer Coffee Chats, etc.)
  • Serve as a key partner to the Global Communications team on key initiatives and communications related to MCX
  • In partnership with the Senior Manager, innovate on new approaches and procedures surrounding MCX, seeking efficiencies, new ideas and ultimately, effectiveness

Qualifications Preferred Qualifications**- Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

  • Undergraduate degree in Communications, Business, Marketing, or another related field
  • Minimum of 35 years of experience in Communications, Alignment, Planning, Program Management or related experience; global experience a plus
  • Excellent written, verbal, and interpersonal communication and presentation skills
  • Strong organizational and project management skills; ability to own a project plan and proactively execute against the plan
  • Ability to communicate effectively with a broad set of audiences (including across levels and geographies)
  • Experience in stakeholder management (senior leadership a plus); ability to influence others outside direct line of control, managing up
  • Strong ability to multitask and prioritize multiple projects and requests simultaneously in a deadlinefocused, ambiguous yet dynamic environment with constant change
  • Creative thinker experience in concept to execution of new ideas
  • Proact

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