- Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and employee needs are met.
- Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner.
- Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable.
- Works side by side with staff to train and model appropriate guest service standards.
- Responsible for interviewing, hiring, and developing associates.
- Evaluates staff performance and coaches to ensure standards are met.
- Motivates team by setting goals, providing ongoing feedback, and rewarding/recognizing associates.
- Delivers discipline/corrective action and makes termination decisions.
- Responsible for training all associates and ensuring training records are maintained.
- Analyzes quality issues, identifies training needs, and ensures implementation to improve results.
- Utilizes available resources and adheres to Restaurant/Hotel training policies.
- Ensures all company, brand, and department-specific training requirements are met.
- Accountable for achieving business revenue goals by developing and implementing service programs.
- Responsible for building and maintaining client relationships to drive repeat business/customer referrals.
- Uses expertise to develop and implement changes to food and beverage operations based on sales and guest comments.
- Responsible for management of expenses to maximize hotel profitability.
- Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs and the departmental budget.
- Follows Restaurant/Hotel procurement guidelines and applies good business judgment.
- Manages and maintains company assets to stay within budget guidelines.
- Conduct routine inspections of food and beverage operations to maintain quality food, beverage and kitchen/restaurant standards per Restaurant/Hotel, brand, local, state and federal regulations.
- Ensures a clean and safe work environment, and follows all Restaurant/Hotel procedures for guest/employee incidents.
- Responsible for effective self/workload management.
- Demonstrates clear written and verbal communication skills.
- Promotes collaboration and positive, professional work environment.
- Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
- Adheres to all Restaurant/Hotel Standard Operating Procedures.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c) Source: Hospitality Online -
Food and Beverage Manager
1 week ago
Marriott International, Inc Half Moon Bay, United States**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Ritz-Carlton Half Moon Bay, One Miramontes Point Road, Half Moon Bay, California, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type* ...
-
Food and Beverage Manager
1 day ago
Culinary Institute of America Napa, United StatesThe CIA offers a substantial benefits package that includes **medical coverage available at no cost** to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a ...
-
Food & Beverage Manager
2 weeks ago
Fairmont Berkeley, United StatesJob Description · Job Description Company Description · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work bri ...
-
Food & Beverage Manager
1 week ago
AccorHotel Berkeley, United StatesCompany Description · Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that d ...
-
Beverage Manager
1 day ago
Saluhall Market San Francisco, United States Full timeBeverage Manager · The Beverage Manager will oversee Saluhall's bar operations and other bartenders' work to ensure that they provide positive customer experience, ensure the smooth running of our bars, and should also be skilled in serving and training on alcoholic and non-alcoh ...
-
Club General Manager
4 days ago
AccorHotel Berkeley, United States**Company Description** Why work for Accor?** · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so tha ...
-
Manager Beverage Engineering
1 week ago
Botrista, Inc. San Francisco, United StatesAbout Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. · Awarded as one o ...
-
Manager Beverage Engineering
1 week ago
Botrista San Francisco, United StatesAbout Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. · Awarded as one o ...
-
Manager, Beverage Engineering
1 week ago
Botrista, Inc. San Francisco, CA, United StatesAbout Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button. · Awarded as one o ...
-
Manager Beverage Engineering
1 week ago
Botrista San Francisco, United StatesJob Description · Job DescriptionAbout Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push ...
-
Manager Beverage Engineering
5 days ago
Botrista San Francisco, United StatesJob Description · Job DescriptionAbout Us: · At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push ...
-
Food and Beverage Manager
1 week ago
Embassy Suites San Rafael Marin County San Rafael, United States Full timeThe Food and Beverage Manager, supervises daily Food and Beverage (F&B) shift operations, including Banquets and monitors compliance with all F&B policies, standards, and procedures. Oversees all aspects of Banquets or Events, including set-up, food presentation, serving, and cle ...
-
Associate Brand Manager
1 day ago
Premier Nutrition Emeryville, United StatesBusiness Unit Description: · Here's what all the hype is about: Premier Nutrition Company (PNC) is one of the fastest-growing companies in the convenient nutrition space showing clear leadership in the category of protein shakes and protein powders. We make the brands _Premier Pr ...
-
Food and Beverage Manager
2 weeks ago
Knewin San Rafael, United StatesEmbassy Suites by Hilton San Rafael Marin County · The Food and Beverage Manager, supervises daily Food and Beverage (F&B) shift operations, including Banquets and monitors compliance with all F&B policies, standards, and procedures. Oversees all aspects of Banquets or Events, i ...
-
Food and Beverage Manager
2 weeks ago
Hospitality Ventures San Rafael, United StatesJoin our team in beautiful San Rafael, CA · We are seeking a dynamic and energetic leader to join our team as a Food and Beverage Manager at Embassy Suites by Hilton San Rafael Marin County. This individual will be responsible for supporting the entire Food and Beverage departmen ...
-
Food & Beverage Manager
1 week ago
Six Flags Vallejo, United States** Food & Beverage Manager** · **Job Category****:** In Park Professional **Requisition Number****:** FOODB005845 Showing 1 location **Job Details** · **Description** · ****Specific Duties and Responsibilities**** · Develop and maintain financial budgets and annual business p ...
-
Food and Beverage Manager
1 week ago
Alila Napa Valley Napa, United StatesWelcome to the Alila Napa Valley, where the serenity of the surrounding vineyards meets exceptional hospitality. Nestled in the heart of California's Wine Country, our hotel offers a curated travel experience with stunning design by renowned designer Yabu Pushelberg and a focus o ...
-
Food and Beverage Manager
4 days ago
Alila Napa Valley Napa, United StatesWelcome to the Alila Napa Valley, where the serenity of the surrounding vineyards meets exceptional hospitality. Nestled in the heart of California's Wine Country, our hotel offers a curated travel experience with stunning design by renowned designer Yabu Pushelberg and a focus o ...
-
Food and Beverage Manager
6 days ago
The Culinary Institute of America Napa, United StatesThe anticipated hiring range for this position is $70,000 to $80,000. Hiring offers will be determined based on the final candidate's qualifications and experience.The recruiter can share more information about what the anticipated hiring salary would be based upon your specific ...
-
Food and Beverage Manager
1 week ago
Stanly Ranch Napa, United StatesJob Description · Job DescriptionCompany Description · A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward ...
Food & Beverage Manager - Berkeley, United States - DoubleTree by Hilton Hotel Berkeley Marina
