Universal Banker - Newark, United States - The Provident Bank of New Jersey

The Provident Bank of New Jersey
The Provident Bank of New Jersey
Verified Company
Newark, United States

3 hours ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

_ _:


Banking Professionals needed Join our team in our Newark, NJ location today
_Applicants must be fluent in Spanish and/or Portuguese to be eligible.

_
The Universal Banker position is a "career level" position that performs both Teller and Platform duties.

The responsibilities may vary day to day based on the work that needs to be done in the branch that day.

Responsibilities include responding to customers' needs by processing a variety of financial transactions including but not limited to opening accounts, cross selling, tele-consulting, developing relationships thru a book of business, and servicing accounts, check cashing, withdrawals, deposits, and loan payments and/or greeting customers, and performing customer needs assessment (profiling).

The Universal Banker may also research and resolve account issues or customer inquiries, promotes organizational products and services by referring current or prospective customers to other departments within the organization.

**_

Key Functions and Responsibilities:
_**- Identifies the benefits of all products and services that will satisfy the needs of the customers.

  • Support, refer and/or resolve customer inquiries by processing transactions and other banking needs
  • Exceed client expectations through active engagement, commitment and dedication to servicing and building customer relationships
  • Helps maintain cost efficiency to achieve the goals of the branch & assuring the quality of customer service in accordance to our Guiding Principles.
  • Ensures operational and financial safety requirements are followed, such as: Establishing customer identity, preparing and/or completing CTR/SAR procedures on appropriate transactions and following all other compliance procedures
**_
PERSONAL SKILLS _**- Good customer service skills, including listening, written and verbal communication

  • Cash handling experience in a retail or banking environment required
  • Ability to problemsolve and provide solutions to customer issues
  • Good organizational and time management skills
  • Selfmotivated, confident and ability to multitask effectively
  • Good PC skills; and the ability to quickly learn other computer programs, including Microsoft office
  • Ability to work branch hours, which can include weekends and evenings
**_
EDUCATION / WORK EXPERIENCE_**- High school diploma or GED
years in a retail sales/service environment

  • Banking experience a plus
**_
This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management._****_
- **
Featured benefits

  • Medical/Dental/Vision Insurance
  • Flexible Savings Account
  • 401(k)
  • Tuition Disbursement and Reimbursement
  • College Loan Pay Down Program
- and other great benefits


Diversity, Equity & Inclusion

  • Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here._

EEOC

  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law._
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