Bartender - Chicago, United States - Crowne Plaza West Loop

Crowne Plaza West Loop

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Crowne Plaza Chicago West Loop is managed by F&F Realty Partners with a distinguished portfolio of Chicago Area properties and award-winning hotels.

The Crowne Plaza West Loop is located near the vibrant strip of Randolph Street, dubbed Restaurant Row with some of Chicago's best eateries.

Here at The Crowne Plaza West Chicago Loop we have built a culture based on teamwork, exceptional service, and commitment to success.

We deliver outstanding service based on our core values, doing the right thing, showing we care, celebrating differences, and aiming higher.

We are seeking for hospitality professionals that are passionate, competitive and high achieving.

We provide every team member with opportunities to exercise their responsibility and integrity, while growing themselves and their valuable rewarding careers.

SUMMARY:
The Bartender/Barista is to welcome guests to the Rye Deli & Drink bar and coffee station.

Must be able to take orders while engaged in other tasks, serve food and beverages to guests in a timely, courteous, efficient and accurate manner with a hospitality first attitude.

Must possess detailed knowledge of Rye menus, sprits, wine, coffee and craft cocktail creation. Must maintain composure in a fast paced and stressful environment. All functions are to be executed with a guest satisfaction mindset. Must be able to work in, and provide support for a team-centric environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Receive and take guest orders, discuss menu options, ingredients, preparations, accurately secure payment, and process in a timely manner through Rye P.O.S. system.
Preset service areas with all necessary condiments, plates, and ensure guests have proper utensils to consume ordered items. Maintain cleanliness of service areas.
Prepare all beverages for the restaurant and bar, IRD and other revenue centers as requested. Assist in batching cocktails and other bulk beverage items.
Punches in/out for breaks daily, report back to work on time, fills out appropriate payroll sheets & "tip out" sheets, and notifies manager if leaving the floor for an extended period of time, or taking a break.
Immediately notify management or another team member if they feel that they need help, can not get to a guest or perform their tasks in a timely fashion.
Greet all guests at bar and coffee station in under 2 minutes.
Perform other restaurant and customer service related requests to guests with a hospitality first attitude.
Open bottled wine, beer, champagne, and other bottled items for guests as requested.
Perform setup and breakdown of bar and coffee station as outlined in daily/weekly side work & restocking chart.
Follow uniform and appearance standards.
Notify a manager, including the hotel Manager on Duty if a guest is becoming intoxicated or rude to other guests or other notable events during the shift.
Secure proper ID to confirm customers ordering alcoholic beverages are over 2
Maintain up to date Food handlers and Bassett certifications.
Be knowledgeable of web site based ordering system and be able to assist guests with and issues.
Promote coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks.
Educates customers by presenting and explaining the coffee drink menu; answering questions.
Prepares and sells coffees and coffee drinks by explaining differences in coffee beans and coffee preparation; demonstrating how brewing equipment operates.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs and daily cleaning.
Maintains safe and healthy work environment by following organization standards and sanitation regulations.
Reports all accidents and injuries in a timely manner.
Attends training programs (classroom and virtual) as designated. Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, cocktail, and food service publications; maintaining personal networks.
Perform other duties as assigned

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have detailed knowledge of cocktail ideation and creation techniques. Must be able to operate a commercial espresso machine and make espresso and coffee biased drinks. The requirements listed below are representative of the knowledge, skills, and or ability required.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); six months related experience and/or training; or equivalent combination of education and experience.

Job Type:
Part-time

Pay:
$ $24.62 per hour

Expected hours:
per week

Benefits: