Customer Success Manager - New York

Only for registered members New York, United States

1 month ago

Default job background
Full time $70,000 - $75,000 (USD)

Job summary

The Customer Success Manager (CSM) role is critical in accomplishing the mission by acting as the internal and external point-of-contact in managing towards the agreed upon solution for client-specific, tactical issues.

Responsibilities

  • Plan an overall strategy for all accounts leading up to contract renewals across all products
  • Closely follow and engage at all stages of the Client lifecycle from post-sale to onboarding to renewal

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