Information Technology Specialist - Channelview, United States - Northstar Energy Services

Northstar Energy Services
Northstar Energy Services
Verified Company
Channelview, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

About Us:
NorthStar Energy Services, a
Quanta Services, Inc

(NYSE:

PWR) company, is based in Channelview, TX and provides engineering, design, procurement, construction and support services to the chemical, petrochemical, pipeline, oil & gas, bulk storage and terminal industries throughout the country. We offer individual project services as well as turnkey EPC project implementation.

Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.


About this Role:

NorthStar Energy Services offers engineering, procurement, project management, construction management, and consulting solutions to clients in the energy, petrochemical, and process industries.

Our clients include oil & gas processing and transportation, refining, chemical, renewable, and gas companies.

Our team of skilled professionals, from mid-level engineers to senior technical experts, have experience in applicable process technologies, program management, conceptual and detailed design engineering, and construction management.


What You'll Do:

What You'll Bring:

ESSENTIAL DUTIES AND RESPONSIBILITIES:


  • Hardware setup/configuration, troubleshooting, and replacement.
  • Deploying build images and software using SCCM.
  • Enduser support, including moves, transfers, new hires, and VIP users.
  • Printer support and installation, basic network connectivity troubleshooting.
  • Inventory management and asset commissioning/decommissioning.
  • Troubleshooting and performing breakfix issues for desktops, laptops, accessories, and mobile devices.
  • VPN connectivity/installations and IMAC software/hardware requests.
  • Assets management and telephony services support.
  • Antivirus management and Citrix installation troubleshooting.
  • Veeam backup knowledge or similar
  • Mobile device management (MDM) for IOS and android devices.
  • Utilization of tools such as Teams, SCCM, RDP, Active Directory, and Webex.

SKILLS
AND
ABILITIES:


  • Proven experience in computer networking. And networking components
  • Strong knowledge of computer hardware components and troubleshooting techniques.
  • Familiarity with firewall configuration and security protocols.
  • Experience in supporting mobile devices (iOS, Android).
  • Proficiency in using IT support tools such as Jira or similar ticketing systems.
  • Excellent communication skills with the ability to explain technical concepts to nontechnical users.
  • Strong customer service orientation with a focus on problemsolving.

EDUCATION
AND EXPERIENCE:


  • Relevant certifications such as CompTIA A+, Network+, or Security + and others. Are a plus but not required.
  • Help desk: 1 year (preferred)
  • Windows: 1 year

QUALIFICATIONS:

-
GENERAL:


  • US Citizen or Permanent Resident

What You'll Get:
8 hour work days; full-time

8-5 schedule


Equal Opportunity Employer:
We are an Equal Opportunity Employer, including disability and protected veteran status.
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