- Processing a high volume of incoming routine calls.
- Completing ShareFax correspondence received from customers.
- Providing responsive assistance to homeowners, lenders, and third parties regarding various tax inquiries for outsourced customers, ensuring first-call resolution.
- Responding to customer calls and/or email requests to address questions or concerns.
- Communicating the status of assignments to the Lead or Supervisor.
- Conducting research on tax liens/sales, delinquent taxes, duplicate tax payments, and proof of payment in response to homeowner inquiries.
- Recording tax bill correspondence received from homeowners in the lender system and forwarding it to the appropriate processing team.
- Returning homeowner calls as necessary once research is complete.
- High school diploma or equivalent.
- Proficiency in Microsoft Word and Excel.
- 2+ years of call center experience.
- Real estate tax industry experience (required for the Senior Call Center Representative role).
- Experience in the real estate tax industry.
- Proficiency in Microsoft Access.
- Call Center Representative: $18-$20 per hour
- Senior Call Center Representative: $20-$23 per hour
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Only for registered members Grand Prairie, TX+Are you a people person who thrives on connecting with others, solving problems, and creating positive customer experiences? We're looking for a driven and enthusiastic Call Center Representative to support our Marvin Replacement business. · +Engage with potential customers via ...
- The McAlear Group Irving
The position optimizes customer interactions within the Service Center by delivering a warm professional and consistent experience at every touchpoint as the first point of contact for walk-in customers and the primary owner of the Service Center phone queue this role plays a cen ...
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Only for registered members Farmers Branch, TXWe're not looking for medical backgrounds — we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. ...
Call Center Representatives and Senior Call Center Representatives - Irving - Workway
Description
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a few exciting opportunities for Call Center Representatives and Senior Call Center Representatives with a financial mortgage servicing company that values work-life balance and provides great opportunities for growth.
This position is onsite during the training period and transitions to a hybrid schedule afterward, based in Irving, TX. It's a great temp-to-hire opportunity
Call Center Representatives and Senior Call Center Representatives responsible for the specific duties listed below.
Your specific duties will include:
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail or call
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Call Center Representative
Only for registered members Irving
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Call Center Representative
Only for registered members Irving
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Call Center Representative
Only for registered members Irving
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Call Center Representative
Only for registered members Irving
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Bilingual Call Center Representative
Only for registered members Irving, TX
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Outbound Call Center Representative
Full time Only for registered members Irving
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Outbound Call Center Representative
Only for registered members Irving
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Outbound Call Center Representative
Only for registered members Irving
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Bilingual Call Center Representative
Only for registered members Irving
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Call Center Representative
Only for registered members Grand Prairie
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Customer Service Representative- Call Center
Only for registered members Irving, TX
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Call Center Representative
Only for registered members Grand Prairie, TX
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Customer Experience Representative-Service Center
The McAlear Group- Irving
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Call Center Representative
Only for registered members Grand Prairie, TX
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Customer Experience Representative-Service Center
Only for registered members Irving, TX
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Call Center Representative
Full time Only for registered members Dallas
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Call Center Representative
Full time Only for registered members Dallas
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Call Center Representative
Only for registered members Dallas, TX
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Call Center Representative
Only for registered members Dallas, TX
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Call Center Representative
Only for registered members Dallas, Texas, United States
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Call Center Representative
Only for registered members Farmers Branch, TX