- Follow up with prospective customers in response to their email on our website.
- Coordinates questions and issues with the appropriate department personnel.
- Support on-line customers by setting appointments.
- Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
- Receive all inbound service calls and coordinate schedules of service advisors and service appointments.
- Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with the dealerships standards of productivity and devise a strategy to meet those goals.
- Provide service or sales management information by completion reports.
- Attend Training Sessions and Meetings as required.
- Follow all company policies and procedures.
- Performs other duties as assigned
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers, co-workers, and vendors.
- Provide administrative assistance as needed.
- 1+ years' experience required (sales experience preferred).
- 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc) a PLUS
- Excellent telephone, writing and typing skills.
- Strong computer and internet skills, including Microsoft Office suite.
- Automotive experience a PLUS
- Must be engaging, inquisitive, curious with a over-aggressive/always willing to help attitude.
- Internet Sales experience a PLUS
- Must have drive, passion and confidence to be successful.
- A desire and ability to work in a performance and process driven environment.
- Excellent customer satisfaction skills.
- Strong organizational and time management.
- Professional appearance and work ethic.
- Self-starter and self-motivator
- Bilingual a PLUS
-
Sales Business Development Center
1 week ago
Ontario Hyundai Ontario, United StatesOverview · The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and int ...
-
Business Development Center
3 weeks ago
Empire Nissan Ontario, United StatesOverview · The · Business Development Center (BDC) Representative · answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries, , service requests, and intern ...
-
Classroom Aide
4 weeks ago
Malheur County Child Development Center Ontario, United StatesGENERAL REQUIREMENTS: · To assist the Head Teacher to ensure our youngest children have a solid foundation for life. Responsible for developing and implementing an ongoing program of activities that promote the social, emotional, cognitive, and physical development of each child ...
-
Part Time Service Business Development Center
3 weeks ago
Ontario Hyundai Ontario, California, United States PermanentOverview: · The Part Time Service Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and internet queries. In additio ...
-
Business Development Center
1 week ago
BMW of Riverside Riverside, United StatesOverview: · The Sales Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet querie ...
-
Glendora Chevrolet Glendora, United States**Business Development Center Service Concierge** · Glendora, CA Service Service · **Job Title:** Business Development Center Service Concierge · **Department**: Business Development Center · **Reports to:** BDC Director · **FLSA Status:** Non-Exempt · **Direct Reports:** N ...
-
Business Development Center
3 weeks ago
Riverside Chevrolet Riverside, United StatesOverview: · The · Service · Business Development Center (BDC)Receptionist · answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and service requests. I ...
-
Substitute Child Development Center Aide
8 hours ago
Orange Unified School District Orange, United StatesSubstitute Child Development Center Aide - Early Learning Center at Orange Unified School District Application Deadline 6/30/2024 12:00 AM Pacific Date Posted 7/1/2023 Contact Renee Ybarra Number of Openings Not Specified Salary Single Rate $16.08 Pe Aide, Substitute, Development ...
-
Business Development Center
3 weeks ago
Riverside Chevrolet Riverside, United States PermanentOverview: · The Service Business Development Center (BDC)Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and service requests. In additi ...
-
Champion Dodge Downey, United StatesJob Description · Job DescriptionA background in Sales Business Development Center experience is a plus. The BDC Team Member must be friendly, patient, enthusiastic and a self-motivated team player with outstanding communication skills, and an excellent work ethic. Must be flexib ...
-
Business Development Center
3 weeks ago
BMW of Riverside Riverside, United StatesOverview: · The · Sales · Business Development Representative · answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and interne ...
-
Buyer - Quantum Hardware, Quantum Computing
1 week ago
Amazon Development Center U.S., Inc. Pasadena, United States Full timeThe Amazon Web Services (AWS) Center for Quantum Computing (CQC) in Pasadena, CA, is looking to hire a Buyer with experience in fast paced research and development procurement who will aid in AWS's effort to bring cloud quantum computing services to its worldwide customer base. T ...
-
Amazon Development Center U.S., Inc. Pasadena, United States Full timeThe Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Quantum Hardware Development Engineer in the Test and Measurement group. You will join a multi-disciplinary team of theoretical and experimental physicists, materials scientists, and ...
-
Amazon Pasadena, United StatesThe Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Hardware Development Engineer with experience in semiconductor process development who will aid in AWS's effort to bring cloud quantum computing services to its worldwide customer bas ...
-
Assistant Maintenance Manager
5 days ago
C&W Services Ontario, United StatesC&W Services, a global leader in Integrated Maintenance Solutions and a sister company of Cushman & Wakefield, is seeking an experienced Assistant Maintenance Manager for our distribution and fulfillment centers. Join our team to lead maintenance efforts on electrical and mechani ...
-
Category Manager, Center Store
1 week ago
Heritage Grocers Group Ontario, United StatesAt Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. · Bring your energy and unique perspective and ...
-
Warehouse Site Manager
1 week ago
Samsung SDS America Ontario, United StatesPosition Summary: · Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its l ...
-
State of Oregon Ontario, United StatesJob Description: · Are you passionate about serving diverse populations? Are you looking to be a part of meaningful and impactful work? Are you committed to exceeding customer expectations? If so, please consider joining our amazing WorkSource Oregon team · The majority of the wo ...
-
Specialty RN TTP Training Program
2 weeks ago
Kaiser Permanente Ontario, United States: This position represents {2} openings. · Job Summary: · As the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. Demonstrates performance consistent with ...
-
Center for Human Development Orange, United States Full timePosting Details · Posted: April 29, 2024 · Full-Time · Locations Showing 1 location CBHC · Chicopee, MA 01020, USA · CBHC · Chicopee, MA 01020, USA · CFS - Greenfield · Outpatient Clinic · 102 Main Street · Greenfield, MA 01301, USA · CFS - Greenfield · Outpatient Clinic · 10 ...
Business Development Center - Ontario, United States - Jeep Chrysler of Ontario Inc
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Overview:
The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales departments.
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities: